M&A Deal Summary

Sykes Acquires Symphony Ventures

On October 22, 2018, Sykes acquired business services company Symphony Ventures from Livingbridge

Acquisition Highlights
  • This is Sykes’ 2nd transaction in the Business Services sector.
  • This is Sykes’ 1st transaction in the United Kingdom.

M&A Deal Summary

Date 2018-10-22
Target Symphony Ventures
Sector Business Services
Buyer(s) Sykes
Sellers(s) Livingbridge
Deal Type Add-on Acquisition
Advisor(s) Results International Group
Acresis (Financial)
Withers (Legal)

Target

Symphony Ventures

London, United Kingdom
Symphony Ventures provides consulting, implementation and managed services to enterprise clients looking to automate operational processes that are manual, repetitive, complex and time consuming through RPA and Intelligent Automation solutions. RPA can yield improvements in speed, accuracy, quality and compliance while delivering significant cost savings. Employees can be freed up to focus on more dynamic, engaging work while customers can experience higher satisfaction levels through improved interactions.

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Buyer(S) 1

Buyer

Sykes

Tampa, Florida, United States

Category Company
Founded 1977
Sector Information Technology
Employees61,100
Revenue 1.7B USD (2020)
DESCRIPTION
Sykes' corporate headquarters at Rivergate Tower in Tampa, Florida.
Sykes' corporate headquarters at Rivergate Tower in Tampa, Florida.

Sykes is a provider of customer contact management IT solutions and services in the business process outsourcing (BPO) arena. Sykes was founded in 1977 and is based in Tampa, Florida.


DEAL STATS #
Overall 5 of 5
Sector: Business Services M&A 2 of 2
Type: Add-on Acquisition M&A Deals 4 of 4
Country: United Kingdom M&A 1 of 1
Year: 2018 M&A 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2016-03-07 CLEARLINK Technologies

Salt Lake City, Utah, United States

CLEARLINK Technologies LLC is a supplier of customer acquisition marketing services to home services providers. CLEARLINK utilizes a diverse selection of local marketing and media buying expertise that spans online and offline sources, delivering a multi-channel marketing solution that reaches increasingly fragmented consumer audiences.

Buy -

Seller(S) 1

SELLER

Livingbridge

London, United Kingdom

Investor Investor Investor Investor Investor


Category Private Equity Firm
Founded 1995
PE ASSETS 3.8B GBP
Size Large
Type Sector Agnostic
DESCRIPTION

Livingbridge is a UK-based investment group focused on investing in and growing mid-sized companies. The Firm targets businesses seeking £15 to £300 million of capital. Prospective companies should have 'ambitious mangement', scalable business models, and potential for market leadership. Sectors of interest include technology, media, communications, consumer products/services, healthcare, and education. Livingbridge was formed in 1995 and is based in London.


DEAL STATS #
Overall 72 of 102
Sector: Business Services M&A 15 of 22
Type: Add-on Acquisition M&A Deals 35 of 44
Country: United Kingdom M&A 66 of 92
Year: 2018 M&A 5 of 7
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2018-09-17 SecureCloud+

Reading, United Kingdom

SecureCloud+ is a provider of ICT systems for Defence and Public Sector customers with demanding security requirements. SecureCloud+ was founded in 2012 and is based in Reading, United Kingdom.

Buy -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2018-11-08 Happy Days Nurseries

Newquay, United Kingdom

Happy Days Nurseries offers child day care services. The company provides session-based and full day care services for children of age group between three months to five years. Happy Days Nurseries was founded in 1991 and is headquartered in Newquay, United Kingdom.

Sell -