M&A Deal Summary

Qualfon S.C. Acquires Dialogdirect

On December 8, 2017, Qualfon S.C. acquired marketing company Dialogdirect from Glencoe Capital

Acquisition Highlights
  • This is Qualfon S.C.’s 1st transaction in the Marketing sector.
  • This is Qualfon S.C.’s 4th transaction in the United States.
  • This is Qualfon S.C.’s 1st transaction in Michigan.

M&A Deal Summary
Date 2017-12-08
Target Dialogdirect
Sector Marketing
Buyer(s) Qualfon S.C.
Sellers(s) Glencoe Capital
Deal Type Add-on Acquisition

Target

Dialogdirect

Highland Park, Michigan, United States
Dialogdirect is a marketing and customer engagement solution provider focused on helping brands connect and engage with their customers to generate leads, increase sales and provide superior customer engagement solutions that create remarkable experiences. Company do this by creating personalized and relevant dialogue throughout the entire customer journey. Dialogdirect is based in Highland Park, Michigan.

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Buyer(S) 1

Buyer

Qualfon S.C.

Mexico City, Mexico
Category Company
Founded 1996
Sector Information Technology
DESCRIPTION

Qualfon, is a business process and contact center outsourcing services company that offers customer management services in Mexico, Central and South America, Asia, the Philippines, the United States, and Europe. Based in San Pedro Garza Garcia, Mexico, the company has a strong track record of customer service and back-office processing growth with experienced leadership. It has been servicing BPO clients since its founding in 1996 and, today, it has 8,500 employees servicing its international base of clients.

DEAL STATS #
Overall 4 of 6
Sector (Marketing) 1 of 1
Type (Add-on Acquisition) 4 of 6
State (Michigan) 1 of 1
Country (United States) 4 of 5
Year (2017) 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2016-04-01 Culture.Service.Growth

San Antonio, Texas, United States

Culture.Service.Growth (CSG) is a contact center services company. CSG service, sales, and back-office solutions to insurance, logistics, and retail clients.

Buy -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2021-12-03 LeadVision Media

Oklahoma, Oklahoma, United States

LeadVision Media is an internet-based advertising agency specializing in lead generation on a cost-per-lead basis through various traffic sources. focused on growing in the education vertical by opening up new avenues of growth in the sector. LeadVision also owns the best of vertical websites MyDegree.com. It also owns and operates its own affiliate network as a traffic source revenue ADS. LeadVision Media was founded in 2005 and is based in Oklahoma City.

Buy -

Seller(S) 1

SELLER

Glencoe Capital

Manchester, New Hampshire, United States

Investor

Category Private Equity Firm
Founded 1994
PE ASSETS 1.4B USD
Size Large
Type Sector Agnostic
DESCRIPTION

Glencoe Capital is a private equity firm that invests in leveraged buyouts and recapitalizations of middle-market companies. Glencoe consists of Glencoe Capital Partners Funds which seeks North American businesses valued between $25 million and $125 million, and the Michigan Opportunities Fund which looks to invest in recapitalizations, buyouts, and growth equity transactions in Michigan. Sectors of interest include business and media services, financial services, food and consumer products, and industrials. Glencoe prefers platform companies to have at least $30 million of sales and EBITDA of at least $3 million. Glencoe Capital was formed in 1994 and is a unit of Leoville Holdings, an alternative investment manager. Glencoe Capital is based in Chicago with an additional office in Birmingham, Michigan.

DEAL STATS #
Overall 13 of 16
Sector (Marketing) 1 of 1
Type (Add-on Acquisition) 6 of 7
State (Michigan) 5 of 6
Country (United States) 12 of 14
Year (2017) 3 of 4
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2017-06-19 Clearbrook Farms

Downey, California, United States

Clearbrook Farms is an online retailer of a variety of all natural jams, jellies, fruit butters, preserves and fillings to both the retail and industrial markets. Clearbrook Farms was founded in 1924 and is based in Downey, California.

Sell -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2017-12-11 Fusion Education Group

Grand Rapids, Michigan, United States

Fusion Education Group operates private middle and high schools that offer individualized instruction. Classes at Fusion are delivered by one teacher to one student through a mastery-based learning model, which enables each session to be attuned to that student's specific learning cadence and style. The Fusion approach to learning is effective for all students, however, it is used most frequently by students who did not achieve full potential at his or her prior school due to, among other factors, challenges with group instruction stemming from anxiety, depression, ADHD or different learning styles. Fusion Education Group is based in Grand Rapids, Michigan.

Sell -
Mergr

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