Growth Capital • Software

NewSpring Capital, Goldman Sachs Merchant Banking, Escalate Capital and Springcoast Partners Invest In CallMiner

On July 14, 2015, private equity firm NewSpring Capital, private equity firm Goldman Sachs Merchant Banking, mezzanine finance firm Escalate Capital and growth capital firm Springcoast Partners invested in software company CallMiner

Investment Context
  • This is NewSpring Capital’s 8th, Goldman Sachs Merchant Banking’s 7th, Escalate Capital’s 5th and Springcoast Partners’ 1st transaction in the Software sector.
  • This is NewSpring Capital’s 89th, Goldman Sachs Merchant Banking’s 80th, Escalate Capital’s 31st and Springcoast Partners’ 1st transaction in the United States.
  • This is NewSpring Capital’s 10th, Goldman Sachs Merchant Banking’s 5th, Escalate Capital’s 4th and Springcoast Partners’ 1st transaction in Massachusetts.

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Investment Summary

Date July 14, 2015
Target CallMiner
Sector Software
Investor(s) NewSpring Capital
Goldman Sachs Merchant Banking
Escalate Capital
Springcoast Partners
Deal Type Growth Capital
Advisor(s) Cowen (Financial)
DLA Piper (Legal)

Target Company

CallMiner

Waltham, Massachusetts, United States
CallMiner helps businesses and organizations improve contact center performance and gather key business intelligence by automating their ability to listen to every customer interaction. CallMiner offers real-time monitoring and post-call analytics, delivering actionable insights to contact center staff, business analysts, and executives. CallMiner was founded in 2002 and is based in Waltham, Massachusetts.
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Investors Overview 4

Investor

NewSpring Capital

Radnor, Pennsylvania, United States

Investor Investor Investor Investor Investor


Category Private Equity Firm
Founded 1999
PE ASSETS 3.5B USD
Size Large
Type Sector Agnostic
DESCRIPTION

NewSpring Capital is a private investment firm focused on growth companies in the Mid-Atlantic US. The Firm can provide both growth equity and junior capital to prospective companies. NewSpring's target investment size for both mezzanine and equity financing is $2 to $5 million, although for new ventures, the Firm can commit up to $10 million. Sectors of interest include specialty manufacturing, technology, business services, information technology, life science, healthcare services, and medical devices. NewSpring Capital was formed in 1999 and is based in Radnor, Pennsylvania with an additional office in Short Hills, New Jersey.


Deal Context for Investor #
Overall 90 of 201
Sector: Software 8 of 15
Type: Growth Capital 37 of 106
State: Massachusetts 10 of 17
Country: United States 89 of 197
Year: 2015 5 of 10
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2015-06-30 Precyse

Wayne, Pennsylvania, United States

Precyse is a provider of outsourced medical transcription, medical coding, and other document management services to U.S. based hospitals and other healthcare providers. The company also provides healthcare facilities with cutting-edge, outsourced administrative functions. Precyse was founded in 1999 and is based in Wayne, Pennsylvania.

Sell -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2015-08-05 iPipeline

Exton, Pennsylvania, United States

iPipeline is a provider of cloud-based software solutions for the life insurance and financial services industries. Through its SSG Digital, end-to-end platform, iPipeline accelerates and simplifies sales, compliance, operations, and support. iPipeline provides process automation and seamless integration between every participant in its ecosystem including carriers, agents, general agencies, advisors, broker-dealers, RIAs, banks, securities/mutual fund firms, and consumers on a global basis.

Sell -
Investor

Goldman Sachs Merchant Banking

New York, New York, United States

Investor


Category Private Equity Firm
Founded 1986
PE ASSETS 155.0B USD
Size Mega
Type Sector Agnostic
DESCRIPTION

Goldman Sachs Merchant Banking Division is the investment arm of Goldman Sachs. The primary corporate investment group within the Merchant Banking Division is Goldman Sachs' direct investment arm. GS's direct investment arm consists of GS Capital Partners, GS Mezzanine Partners, and GS Growth Partners. GS Capital Partners is the direct corporate equity investment group which seeks LBO, recapitalization, and growth investments to help fund acquisitions, expansions, recapitalizations, restructurings, buyouts, and take privates. GS Capital Partners looks to invest between $50 and $800 million in opportunities in North/South America, Europe, Asia. GS Mezzanine Partners is the junior capital arm of Goldman Sachs. GS Mezzanine looks to invest between $200 million and and $800 million in transactions valued up to $10 billion. Investment proceeds are used to fund leveraged buyouts, expansion financings, recapitalizations, acquisitions, and restructurings. GS Growth looks to invest in growth equity transactions. The unit seeks to commit $20 to $200 million per investment. Other units within GS's merchant banking division include Real Estate, Infrastructure, and Urban Investments. Goldman Sachs Merchant Banking Division is based in New York City.


Deal Context for Investor #
Overall 113 of 189
Sector: Software 7 of 15
Type: Growth Capital 11 of 30
State: Massachusetts 5 of 8
Country: United States 80 of 130
Year: 2015 9 of 16
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2015-07-08 Trackunit

Aalborg, Denmark

Trackunit is specialized in telematics solutions for all sizes of fleets across a wide range of industries. Its solutions meet the challenges and exacting demands of leading businesses world-wide, from the transport and service sectors to rental companies and the construction industry. Trackunit was founded in 1998 and is based in Aalborg, Denmark.

Buy -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2015-07-21 Piramal Realty

Mumbai, India

Piramal Realty is an Indian real estate developer that has over 16 million square feet under development in prime areas of Mumbai. Piramal Realty is part of the Piramal Group, one of India’s leading conglomerates with interests in healthcare and life sciences, financial services and real estate. Piramal Realty is based in Mumbai, Maharashtra.

Buy -
Investor

Escalate Capital

Austin, Texas, United States

Investor Investor Investor Investor Investor


Category Mezzanine Finance Firm
Founded 2005
PE ASSETS 830M USD
Size Middle-Market
Type Sector Agnostic
DESCRIPTION

Escalate Capital Partners is a private investment firm focused on providing capital to expansion and late-stage companies. The Firm focuses its investment activity within the technology, life sciences, and service-based industries. Prospective financing solutions include senior, subordinated and mezzanine debt. Escalate's target investment size is $5 to $30 million. Escalate Capital Partners has offices in Menlo Park, California and Austin, Texas.


Deal Context for Investor #
Overall 31 of 39
Sector: Software 5 of 9
Type: Growth Capital 9 of 13
State: Massachusetts 4 of 4
Country: United States 31 of 39
Year: 2015 4 of 5
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2015-06-04 Vibe HCM

Austin, Texas, United States

Vibe HCM is an HCM technology and services provider. Vibe HCM’s unique focus on delivering both transactions and engagement in one unified platform sets a new standard for HR technology. Vibe HCM was founded in 1996 and is based in Austin, Texas.

Buy -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2015-09-02 Welcome

New York, New York, United States

Welcome is a marketing orchestration platform marketing management software that was purpose-built for the complexities of modern marketing, helping the world's best teams work better, together, and transform how they manage the end-to-end marketing lifecycle. Welcome was founded in 2008 and is based in New York City.

Buy -
Investor

Springcoast Partners

Investor Investor Investor Investor Investor


Category Growth Capital Firm
Founded 2023
PE ASSETS 1.2B USD
Size Large
Type Sector Focused
DESCRIPTION

Springcoast Partners is a growth capital firm focused on partnering with software and technology entrepreneurs. The Firm seeks businesses across the US with at least $30 million of revenue where it can commit $25 to $100 million of equity capital. Springcoast Partners was formed in 2023 and is based in New York, New York.


Deal Context for Investor #
Overall 1 of 2
Sector: Software 1 of 1
Type: Growth Capital 1 of 2
State: Massachusetts 1 of 1
Country: United States 1 of 2
Year: 2015 1 of 1
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2025-11-20 Peek

Cottonwood Heights, United States

Peek offers an online marketplace and software platform that allows consumers to discover and book tours, activities, and experiences, while also providing back-end tools for operators to manage bookings, payments, and guest operations. Peek was founded in 2011 and is headquartered in San Francisco, California.

Buy -