Zendesk - M&A Summary, Ownership, and Business Overview

Internet Software And ServicesCompany

Zendesk M&A Summary

Zendesk has acquired 5 companies of its own, including 2 in the last 5 years. A total of 1 acquisition came from private equity firms.

Zendesk’s largest acquisition to date was in 2015, when it acquired We Are Cloud for $45M. Zendesk has acquired in 2 different US states, and 4 countries. The Company’s most targeted sectors include internet software and services (100%).

Zendesk Ownership

Who owns Zendesk?

Zendesk is owned by Hellman & Friedman and Permira. It was acquired on June 24, 2022.

Is Zendesk PE-backed?

Yes. Zendesk is owned by private equity investors Hellman & Friedman and Permira.

Zendesk Business Overview

Where is Zendesk headquartered?

Zendesk is headquartered in San Francisco, California.

What is Zendesk’s revenue?

Zendesk disclosed revenue of 1,029M USD for 2020 and 816M USD for 2019.

How many employees does Zendesk have?

Zendesk has 4,520 employees.

What sector is Zendesk in?

Zendesk is an internet software and services company.

When was Zendesk founded?

Zendesk was founded in 2007.

M&A Summary

  • M&A Total Activity5
    • M&A Buy Activity5
  • Total Sectors Invested 1
  • Total Countries Invested 4
  • M&A Buy/Sell Connections 1

Zendesk

Zendesk, Inc.

989 Market Street,
San Francisco, California 94103
United States,
(415) 418-7506
www.zendesk.com

Zendesk is a customer service software platform designed to bring organizations and their customers closer together. Zendesk was formed in 2007 and is based in San Francisco, California.


M&A Summary

Buy vs Sell

Year ≤ '19 '20 '21 '22 '23 '24 T
Buy (0.4/yr) # 3 - - - - 2 5
vol $75M $75M
Sell (0.0/yr) # - - - - - - 0
  5

Most Recent M&A

Company Date Value Type
Ultimate.ai GmbH 2024-03-14 - Add-on Acquisition
Helsinki, Finland · www.ultimate.ai
Qualitista OÜ 2024-01-08 - Add-on Acquisition
Tallinn, Estonia · www.klausapp.com
FutureSimple, Inc. 2018-09-10 - Add-on Acquisition
San Francisco, California · www.getbase.com
We Are Cloud 2015-10-13 45M USD Add-on Acquisition
Montpelier, United States · www.bimeanalytics.com
Zopim Technologies Pte Ltd. 2014-04-10 30M USD Add-on Acquisition
Singapore, Singapore · www.zopim.com
View All >>

M&A by Sector

Sector Buy # Value Sell # Value
Internet Software and Services 5 (100%) 75M (100%) - -
Total 5 $75M - -

By Geo

State/Country Buy Value Sell Value
United States 2 45M - -
  California 1 - - -
Estonia 1 - - -
Finland 1 - - -
Singapore 1 30M - -
Domestic 2 (40%) 45M (60%) - -
Cross-border 3 (60%) 30M (40%) - -
Total 5 $75M - -

Deal Values

buy # Total
< $100M 2 $75M
TOTAL $75M
Largest We Are Cloud
$45M (2015-10-13)

M&A Connections

Deals
Acquired from
Investor(s)
20%
1 (20%)

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