TTEC - M&A Summary and Business Overview

Business ServicesCompany

TTEC M&A Summary

TTEC has acquired 17 companies, including 5 in the last 5 years. A total of 3 acquisitions came from private equity firms. It has also divested 2 assets.

TTEC’s largest acquisition to date was in 2000, when it acquired Newgen Results for $200M. TTEC has acquired in 11 different US states, and 4 countries. The Company’s most targeted sectors include business services (53%) and information technology (30%).

TTEC Business Overview

Where is TTEC headquartered?

TTEC is headquartered in Englewood, Colorado.

What is TTEC’s revenue?

TTEC disclosed revenue of 2,444M USD for 2022 and 2,273M USD for 2021.

How many employees does TTEC have?

TTEC has 58,500 employees.

What sector is TTEC in?

TTEC is a business services company.

When was TTEC founded?

TTEC was founded in 1982.

M&A Summary

  • M&A Total Activity19
    • M&A Buy Activity17
    • M&A Sell Activity2
  • Total Sectors Invested 4
  • Total Countries Invested 4
  • M&A Buy/Sell Connections 7

TTEC

TTEC Holdings, Inc.

9197 S. Peoria St.,
Englewood, Colorado 80112
United States,
(303) 397-8100
www.ttec.com

TTEC is a customer engagement management service provider that delivers integrated consulting, technology, growth and customer care solutions. TTEC was founded in 1982 and is based in Englewood, Colorado.


M&A Summary

Buy vs Sell

Year ≤ '19 '20 '21 '22 '23 '24 T
Buy (0.8/yr) # 13 2 2 - - - 17
vol $280M $140M $420M
Sell (0.0/yr) # 2 - - - - - 2
  19

Most Recent M&A

Company Date Value Type
Faneuil, Inc. - Tolling and Transportation and Health Benefit Exchange Verticals 2021-12-22 140M USD Divestiture
Hampton, Virginia
Avtex Solutions LLC 2021-03-01 - Add-on Acquisition
Minneapolis, Minnesota · www.avtex.com
VoiceFoundry LLC 2020-08-05 - Add-on Acquisition
Tulsa, Oklahoma · www.voicefoundry.com
Serendebyte, Inc. 2020-02-10 - Add-on Acquisition
Irving, Texas · www.serendebyte.com
First Call Resolution LLC 2019-10-28 - Add-on Acquisition
Eugene, Oregon · www.gofcr.com
Motif, Inc. 2017-11-08 - Add-on Acquisition
San Mateo, California · www.motifinc.com
Technology Solutions Group, Inc. 2017-06-30 - Divestiture
Aurora, Illinois · www.4tsg.com
Connextions, Inc. 2017-04-04 80M USD Divestiture
Orlando, Florida · www.connextions.net
Atelka, Inc. 2016-11-09 - Add-on Acquisition
Montreal, Quebec · www.atelka.com
RogenSi Worldwide Pty Ltd. 2014-09-02 - Add-on Acquisition
Sydney, Australia · www.rogensi.com
View All >>

M&A by Sector

Sector Buy # Value Sell # Value
Business Services 9 (53%) 140M (33%) - -
Information Technology 5 (29%) 80M (19%) 1 (50%) -
Internet Software and Services 2 (12%) 200M (48%) 1 (50%) -
Consumer Services 1 (6%) - - -
Total 17 $420M 2 -

By Geo

State/Country Buy Value Sell Value
United States 14 420M 2 -
  California 3 200M 1 -
  Texas 2 - - -
  Illinois 1 - 1 -
  Oregon 1 - - -
  Oklahoma 1 - - -
  Minnesota 1 - - -
  Massachusetts 1 - - -
  Florida 1 80M - -
  Connecticut 1 - - -
  Arizona 1 - - -
  Virginia 1 140M - -
Australia 1 - - -
Bulgaria 1 - - -
Canada 1 - - -
  Quebec 1 - - -
Domestic 14 (82%) 420M (100%) 2 (100%) -
Cross-border 3 (18%) - - -
Total 17 $420M 2 -

Deal Values

buy # Total
$100M to $1B 2 $340M
< $100M 1 $80M
TOTAL $420M
Largest Newgen Results Corp.
$200M (2000-12-20)

M&A Connections

Deals
Acquired from
Investor(s)
18%
3 (18%)
Strategic(s)
12%
2 (12%)
Divested to
Strategic(s)
100%
2 (100%)

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