Investment Summary

Trilantic North America, Penfund and Ontario Teachers Pension Plan Invest In IntouchCX

On February 9, 2016, private equity firm Trilantic North America, mezzanine finance firm Penfund and pension Ontario Teachers Pension Plan invested in business services company IntouchCX

Investment Highlights
  • This is Trilantic North America’s 2nd, Penfund’s 1st and Ontario Teachers Pension Plan’s 5th transaction in the Business Services sector.
  • This is Trilantic North America’s 2nd, Penfund’s 12th and Ontario Teachers Pension Plan’s 16th transaction in Canada.
  • This is Trilantic North America’s 1st, Penfund’s 1st and Ontario Teachers Pension Plan’s 1st transaction in Manitoba.

Investment Summary

Date 2016-02-09
Target IntouchCX
Sector Business Services
Investor(s) Trilantic North America
Penfund
Ontario Teachers Pension Plan
Deal Type Growth Capital
Advisor(s) Robert W. Baird & Co., Inc. (Financial)
Fillmore Riley (Legal)

Target

IntouchCX

Winnipeg, Manitoba, Canada
IntouchCX is a multi-channel contact center outsourcing company with over 4,000 seats across nine customized facilities in North America and Guatemala. The Company offers a comprehensive suite of inbound contact solutions and is widely considered a leader in e-mail, chat, and social media services. IntouchCX is based in Winnipeg, Manitoba.

Search 200,500 Deals Now

SEARCH BY

  • Buyer Type (PE or Strategic)
  • Deal Size ($10M to $10B+)
  • Sector (60 Sectors)
  • Deal Type
  • Geography
  • & More

Try For Free 7-Day Free Trial

Investor(S) 3

Investor

Trilantic North America

New York, New York, United States

Investor Investor Investor Investor Investor


Category Private Equity Firm
Founded 2009
PE ASSETS 9.7B USD
Size Mega
Type Sector Agnostic
DESCRIPTION

Trilantic North America is a mega-sized private equity firm focused on opportunities throughout North America. Trilantic generally invests in large businesses with 'strong market positions, unique franchises, secure and growing market niches or distinctive products and services that command premium prices'. Sectors of interest include business services, consumer, energy, and financial services. The Firm's target investment size is $50 to $300 million in companies valued up to $1 billion. Transaction situations of interest include management buyouts, recapitalizations, growth capital financings, divestitures, new platforms, and generational transfers. Trilantic North America was formed in 2009 through the spin-off of Lehman Brothers' private equity business. The Firm is based in New York City.


DEAL STATS #
Overall 26 of 55
Sector (Business Services) 2 of 4
Type (Growth Capital) 4 of 17
State (Manitoba) 1 of 1
Country (Canada) 2 of 2
Year (2016) 1 of 3
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2015-11-10 Home Franchise Concepts

Irvine, California, United States

Home Franchise Concepts is a franchisor in the home services category and parent company to franchise brands Budget Blinds®, Tailored Living® and Concrete Craft™. Home Franchise Concepts was founded in 2006 and is based in Irvine, California.

Buy -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2016-04-28 Indigo Natural Resources

Houston, Texas, United States

Indigo Natural Resources is an independent natural gas and natural gas liquids company. Indigo Natural Resources is based in headquartered in Houston, Texas.

Buy -
Investor

Penfund

Toronto, Ontario, Canada

Investor Investor Investor Investor Investor


Category Mezzanine Finance Firm
Founded 1979
PE ASSETS 2.7B CAD
Size Large
Type Sector Agnostic
DESCRIPTION

Penfund is a private investment firm that provides equity, junior capital, and alternative financing to Canadian-based middle-market companies with EBITDA of at least C$20 million. Penfund can commit up to C$225 million per transaction. Penfund does not have any industry preferences and its investments are generally used to support growth needs, recapitalization, shareholder liquidity, acquisitions, and buyouts. Penfund was formed in 1979 and is based in Toronto.


DEAL STATS #
Overall 21 of 28
Sector (Business Services) 1 of 1
Type (Growth Capital) 4 of 5
State (Manitoba) 1 of 1
Country (Canada) 12 of 14
Year (2016) 1 of 4
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2015-09-01 Arrowhead Engineered Products

Blaine, Minnesota, United States

Arrowhead Engineered Products is a specialty supplier and distributor of aftermarket replacement parts for a wide variety of equipment types across the outdoor power equipment, Powersports, agricultural, industrial and automotive industries. Arrowhead Engineered Products was founded in 1986 and is based in Blaine, Minnesota.

Buy -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2016-02-11 Forefront Dermatology

Manitowoc, Wisconsin, United States

Forefront Dermatology delivers medical dermatology, fully integrated surgery and pathology services through more than 130 clinics across 16 U.S. states. Forefront Dermatology was formed in 1980 and is based in Manitowoc, Wisconsin.

Buy -
Investor

Ontario Teachers Pension Plan

Toronto, Ontario, Canada

Investor Investor Investor Investor Investor


Category Pension
Founded 1990
PE ASSETS 242.5B USD
Size Mega
Type Sector Agnostic
DESCRIPTION

Teachers' Private Capital is the direct investment arm of the Ontario Teachers' Pension Plan. Teachers' Private Capital considers both private equity and venture related investments in North America, Europe, and Asia. Teachers' can support direct private equity investments between $100 million and $3 billion. Target sectors include business services, consumer products, retail, diversified industrials, financial services, technology, media, and communications. Teachers' Private Capital also makes private equity fund investments between $50 million and $750 million. Teachers' Private Capital was formed in 1991 and is based in Toronto, with additional offices in London and New York.


DEAL STATS #
Overall 93 of 175
Sector (Business Services) 5 of 7
Type (Growth Capital) 5 of 17
State (Manitoba) 1 of 1
Country (Canada) 16 of 26
Year (2016) 3 of 10
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2016-01-19 Sovos Compliance

Wilmington, Massachusetts, United States

Sovos Compliance is a provider of software that safeguards businesses from the burden and risk of modern transactional taxes. Combining the trusted industry expertise and global research capabilities of Convey, Taxware, and VAT Resource, the company enables over 3,000 clients to operate with the confidence to efficiently navigate today’s dynamic regulatory environment. Sovos Compliance was founded in 1979 and is based in Wilmington, Massachusetts.

Buy -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2016-02-26 London City Airport

London, United Kingdom

London City Airport an offers access to over 45 destinations within the United Kingdom, Europe and the United States. The airport is an integral part of the London airport system and offers a service proposition based around location, convenience, speed and customer service. London City Airport was founded in 1985 and is based in London, United Kingdom.

Buy -