M&A Deal Summary

Teleperformance Acquires Aegis USA

On August 14, 2014, Teleperformance acquired business services company Aegis USA from Essar Teleholdings for 610M USD

Acquisition Highlights
  • This is Teleperformance’s 11th transaction in the Business Services sector.
  • This is Teleperformance’s 3rd largest (disclosed) transaction.
  • This is Teleperformance’s 5th transaction in the United States.
  • This is Teleperformance’s 1st transaction in California.

M&A Deal Summary
Date 2014-08-14
Target Aegis USA
Sector Business Services
Buyer(s) Teleperformance
Sellers(s) Essar Teleholdings
Deal Type Add-on Acquisition
Deal Value 610M USD

Target

Aegis USA

Los Angeles, California, United States
Aegis USA Inc., is a major outsourcing and technology company.

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Buyer(S) 1

Buyer

Teleperformance

Paris, France
Category Company
Founded 1974
Sector Business Services
Employees360,980
Revenue 8.3B EUR (2023)
DESCRIPTION

Teleperformance is a provider of outsourced multichannel customer experience management, serves companies around the world with customer care, technical support, customer acquisition and debt collection programs. Teleperformance was founded in 1974 and is based in Paris, France.

DEAL STATS #
Overall 14 of 19
Sector (Business Services) 11 of 14
Type (Add-on Acquisition) 13 of 17
State (California) 1 of 3
Country (United States) 5 of 9
Year (2014) 2 of 2
Size (of disclosed) 3 of 7
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2014-07-29 City Park Technologies

United Kingdom

City Park Technologies, a provider of outsourced contact center services in a wide range of industries, including financial services, insurance and utilities. Based in Glasgow and widely recognized in the UK market.

Buy £17M
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2016-08-22 LanguageLine Solutions

Monterey, California, United States

LanguageLine Solutions, Inc. is a provider of over-the-phone interpretation services from English into more than 150 languages, 24 hours a day, seven days a week.

Buy $1.5B

Seller(S) 1

SELLER

Essar Teleholdings

Mumbai,, India
Category Company
Founded 1981
Sector Communications
DESCRIPTION

Essar Teleholdings, Ltd., together with its subsidiaries, provides telecommunication services.

DEAL STATS #
Overall 1 of 1
Sector (Business Services) 1 of 1
Type (Add-on Acquisition) 1 of 1
State (California) 1 of 1
Country (United States) 1 of 1
Year (2014) 1 of 1
Size (of disclosed) 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
1999-12-18 Sterling Cellular

Silver Spring, Maryland, United States

Sterling Cellular offers voice services over wireless networks to rural customers in the Southeastern.

Buy -
Mergr

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