Teleperformance - M&A Summary and Business Overview

Business ServicesCompany

Teleperformance M&A Summary

Teleperformance has acquired 21 companies, including 4 in the last 5 years. A total of 8 acquisitions came from private equity firms.

Teleperformance’s largest acquisition to date was in 2016, when it acquired LanguageLine Solutions for $1.5B. Teleperformance has acquired in 7 different US states, and 8 countries. The Company’s most targeted sectors include business services (70%) and healthcare services (5%).

Teleperformance Business Overview

Where is Teleperformance headquartered?

Teleperformance is headquartered in Paris, France.

What is Teleperformance’s revenue?

Teleperformance disclosed revenue of 8,345M EUR for 2023 and 8,154M EUR for 2022.

How many employees does Teleperformance have?

Teleperformance has 360,980 employees.

What sector is Teleperformance in?

Teleperformance is a business services company.

When was Teleperformance founded?

Teleperformance was founded in 1974.

M&A Summary

  • M&A Total Activity20
    • M&A Buy Activity20
  • Total Sectors Invested 7
  • Total Countries Invested 8
  • M&A Buy/Sell Connections 11
  • M&A Advisors 3

Teleperformance

Teleperformance S.A.

21/25 rue Balzac,
Paris, 75008
France,
+33 1 53 83 59 00
www.teleperformance.com

Teleperformance is a provider of outsourced multichannel customer experience management, serves companies around the world with customer care, technical support, customer acquisition and debt collection programs. Teleperformance was founded in 1974 and is based in Paris, France.


M&A Summary

Buy vs Sell

Year ≤ '19 '20 '21 '22 '23 '24 T
Buy (0.8/yr) # 16 1 1 1 - 1 20
vol $2.2B $690M $300M $3.2B
Sell (0.0/yr) # - - - - - - 0
  20

Most Recent M&A

Company Date Value Type
ZP Better Together LLC 2024-11-26 - Add-on Acquisition
Austin, Texas · www.zpconnect.com
PSG Global Solutions LLC 2022-10-27 300M USD Add-on Acquisition
Marina Del Rey, California · www.psgglobalsolutions.com
Senture LLC 2021-12-28 - Add-on Acquisition
London, Kentucky · www.senture.com
Health Advocate, Inc. 2020-10-27 690M USD Divestiture
Plymouth Meeting, Pennsylvania · www.healthadvocate.com
Intelenet Global Services Pvt. Ltd. 2018-06-14 - Add-on Acquisition
Mumbai, India · www.intelenetglobal.com
LanguageLine Solutions, Inc. 2016-08-22 1.5B USD Add-on Acquisition
Monterey, California · www.languageline.com
Aegis USA, Inc. 2014-08-14 610M USD Add-on Acquisition
Los Angeles, California
City Park Technologies 2014-07-29 26M GBP Add-on Acquisition
, United Kingdom
beCogent Ltd. 2010-08-17 39M EUR Add-on Acquisition
Airdrie, United Kingdom · www.becogent.com
TLScontact 2010-01-20 - Add-on Acquisition
, Italy · www.tlscontact.com
View All >>

M&A by Sector

Sector Buy # Value Sell # Value
Business Services 14 (70%) 2.2B (69%) - -
Communications 1 (5%) - - -
Healthcare Services 1 (5%) 690M (21%) - -
Information Services 1 (5%) - - -
Marketing 1 (5%) - - -
Software 1 (5%) - - -
Staffing 1 (5%) 300M (9%) - -
Total 20 $3.2B - -

By Geo

State/Country Buy Value Sell Value
United States 10 3.1B - -
  California 3 2.4B - -
  Texas 2 - - -
  Utah 1 - - -
  Pennsylvania 1 690M - -
  Ohio 1 - - -
  Massachusetts 1 - - -
  Kentucky 1 - - -
United Kingdom 4 115M - -
Colombia 1 - - -
Germany 1 - - -
India 1 - - -
Italy 1 - - -
Mexico 1 - - -
Russia 1 - - -
Domestic - - - -
Cross-border 20 (100%) 3.2B (100%) - -
Total 20 $3.2B - -

Top M&A Advisors

Legal Deals
Paul Hastings
 1
Linklaters
 1
Latham & Watkins
 1

Deal Values

buy # Total
> $1B 1 $1.5B
$100M to $1B 3 $1.6B
< $100M 3 $115M
TOTAL $3.2B
Largest LanguageLine Solutions, Inc.
$1.5B (2016-08-22)

M&A Connections

Deals
Acquired from
Investor(s)
35%
7 (35%)
Strategic(s)
15%
3 (15%)

Company Summary

SECTOR

Business Services

Revenue

8,345   3% 2023
8,154   15% 2022
7,115   25% 2021
5,732   8% 2020
5,355   21% 2019
4,441   7% 2018
4,180   15% 2017
3,649   2016
(millions of EUR) Show More Show Less

Employees

360,980

Established

1974

Public

Euronext: TEP

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