M&A Deal Summary

Teleperformance Acquires ZP Better Together

On November 26, 2024, Teleperformance acquired communications company ZP Better Together from Kinderhook Industries

Acquisition Highlights
  • This is Teleperformance’s 1st transaction in the Communications sector.
  • This is Teleperformance’s 10th transaction in the United States.
  • This is Teleperformance’s 2nd transaction in Texas.

M&A Deal Summary
Date 2024-11-26
Target ZP Better Together
Sector Communications
Buyer(s) Teleperformance
Sellers(s) Kinderhook Industries
Deal Type Add-on Acquisition
Advisor(s) Jefferies (Financial)

Target

ZP Better Together

Austin, Texas, United States
ZP Better Together is a nationally recognized video relay service provider that enables Deaf and Hard-of-Hearing individuals to communicate with hearing people worldwide. The company provides videophone hardware, software, and accessories designed to allow for a real-time video connection with certified ASL interpreters who relay conversations between parties. ZP Better Together was founded in 2006 and is based in Austin, Texas.

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Buyer(S) 1

Buyer

Teleperformance

Paris, France
Category Company
Founded 1974
Sector Business Services
Employees360,980
Revenue 8.3B EUR (2023)
DESCRIPTION

Teleperformance is a provider of outsourced multichannel customer experience management, serves companies around the world with customer care, technical support, customer acquisition and debt collection programs. Teleperformance was founded in 1974 and is based in Paris, France.

DEAL STATS #
Overall 20 of 20
Sector (Communications) 1 of 1
Type (Add-on Acquisition) 18 of 18
State (Texas) 2 of 2
Country (United States) 10 of 10
Year (2024) 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2022-10-27 PSG Global Solutions

Marina Del Rey, California, United States

PSG Global Solutions is a provider of outsourced recruiting support to the global staffing and recruiting industry, with over 20% of the top 100 staffing companies utilizing our service today. PSG combines the cost advantages of an offshore delivery model with the high-performance approach of a top-tier staffing company to deliver value to its clients. PSG Global Solutions was formed in 2008 and is based in Marina Del Rey, California.

Buy $300M

Seller(S) 1

SELLER

Kinderhook Industries

New York, New York, United States

Investor Investor Investor Investor Investor

Category Private Equity Firm
Founded 2003
PE ASSETS 8.5B USD
Size Mega
Type Sector Agnostic
DESCRIPTION

Kinderhook Industries targets control investments in companies valued between $25 to $250 million. Prospective transaction situations include acquiring non-core divisions of public companies, existing small capitalization companies lacking institutional support, management buyouts of entrepreneurial-owned businesses, and troubled companies. Sectors of interest include consumer products and services, media, packaging, industrial products, communications, and business services. Kinderhook Industries was formed in 2003 and is based in New York, New York.

DEAL STATS #
Overall 42 of 42
Sector (Communications) 1 of 1
Type (Add-on Acquisition) 34 of 34
State (Texas) 6 of 6
Country (United States) 41 of 41
Year (2024) 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2024-05-20 Apex

Parker, Colorado, United States

Apex is a solid waste collection company serving residential, commercial, and industrial waste customers. The company leverages its extensive market knowledge and talented team to provide best-in-class service to its customers. Apex was formed in 2021 and is based in Parker, Colorado.

Buy -
Mergr

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