M&A Deal Summary

Teleperformance Acquires Twenty4help Knowledge Service AG

On March 13, 2007, Teleperformance acquired information services company Twenty4help Knowledge Service AG from United Internet

Acquisition Highlights
  • This is Teleperformance’s 1st transaction in the Information Services sector.
  • This is Teleperformance’s 1st transaction in Germany.

M&A Deal Summary

Date 2007-03-13
Target Twenty4help Knowledge Service AG
Sector Information Services
Buyer(s) Teleperformance
Sellers(s) United Internet
Deal Type Divestiture

Target

Twenty4help Knowledge Service AG

Dortmund, Germany
Twenty4help Knowledge Service AG is a provider of outsourced technical support and IT-related services.

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Buyer(S) 1

Buyer

Teleperformance

Paris, France

Category Company
Founded 1974
Sector Business Services
Employees446,052
Revenue 10.3B EUR (2024)
DESCRIPTION

Teleperformance is a provider of outsourced multichannel customer experience management, serving companies around the world with customer care, technical support, customer acquisition, and debt collection programs. Teleperformance was founded in 1974 and is based in Paris, France.


DEAL STATS #
Overall 8 of 21
Sector: Information Services M&A 1 of 1
Type: Divestiture M&A Deals 1 of 2
Country: Germany M&A 1 of 1
Year: 2007 M&A 1 of 2
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2006-02-08 Teleperformance Russia

Moscow, Russia

Teleperformance Russia is a provider of outsourced call center services.

Buy -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2007-11-19 Hispanic Teleservices

Houston, Texas, United States

Hispanic Teleservices Corporation (HTC) is a specialized provider of outsourced contact center services for companies serving the US Hispanic market. HTC helps clients grow their Hispanic market share by offering a solution that integrates scalable inbound bilingual contact center services with specialized professional services.

Buy -

Seller(S) 1

SELLER

United Internet

Montabaur, Germany

Category Company
Founded 1988
Sector Internet Software and Services
Employees10,953
Revenue 6.3B EUR (2024)
DESCRIPTION

United Internet is a Internet services company. United Internet was founded in 1988 and is based in Montabaur, Germany.


DEAL STATS #
Overall 1 of 2
Sector: Information Services M&A 1 of 1
Type: Divestiture M&A Deals 1 of 1
Country: Germany M&A 1 of 2
Year: 2007 M&A 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2006-05-16 Fasthosts Internet

Gloucester, United Kingdom

Fasthosts is one of the hosting industry's largest users of Windows web servers.

Buy £62M
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2014-09-03 Versatel AG

Berlin, Germany

Versatel AG is a provider of infrastructure based telecommunications services in the German market.

Buy $769M