M&A Deal Summary

Teleperformance Acquires Senture

On December 28, 2021, Teleperformance acquired business services company Senture from Kingswood Capital Management

Acquisition Highlights
  • This is Teleperformance’s 14th transaction in the Business Services sector.
  • This is Teleperformance’s 8th transaction in the United States.
  • This is Teleperformance’s 1st transaction in Kentucky.

M&A Deal Summary

Date 2021-12-28
Target Senture
Sector Business Services
Buyer(s) Teleperformance
Sellers(s) Kingswood Capital Management
Deal Type Add-on Acquisition

Target

Senture

London, Kentucky, United States
Senture is a provider of multi-channel contact center solutions to government agencies, commercial customers, and large system integrators. The company provides outsourcing and data management services with flexible technology, proprietary training, dedicated staff, and speedy response. Senture was founded in 2003 and is based in London, Kentucky.

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Buyer(S) 1

Buyer

Teleperformance

Paris, France

Category Company
Founded 1974
Sector Business Services
Employees360,980
Revenue 8.3B EUR (2023)
DESCRIPTION

Teleperformance is a provider of outsourced multichannel customer experience management, serves companies around the world with customer care, technical support, customer acquisition and debt collection programs. Teleperformance was founded in 1974 and is based in Paris, France.


DEAL STATS #
Overall 18 of 20
Sector (Business Services) 14 of 14
Type (Add-on Acquisition) 16 of 18
State (Kentucky) 1 of 1
Country (United States) 8 of 10
Year (2021) 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2020-10-27 Health Advocate

Plymouth Meeting, Pennsylvania, United States

Health Advocate is a consumer-focused health platform for the employer market that provides consumer health management business services and digital solutions integration. Health Advocate was founded in 2001 and headquartered in Plymouth Meeting, Pennsylvania.

Buy $690M
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2022-10-27 PSG Global Solutions

Marina Del Rey, California, United States

PSG Global Solutions is a provider of outsourced recruiting support to the global staffing and recruiting industry, with over 20% of the top 100 staffing companies utilizing our service today. PSG combines the cost advantages of an offshore delivery model with the high-performance approach of a top-tier staffing company to deliver value to its clients. PSG Global Solutions was formed in 2008 and is based in Marina Del Rey, California.

Buy $300M

Seller(S) 1

DESCRIPTION

Kingswood Capital Management is an operationally focused private equity firm focused on complex situations throughout North America. The Firm targets control positions in middle-market companies with revenues of $100 to $500 million. Sectors of interest include business services, consumer, retail, energy, industrials, technology, media, communications, and value-added distribution. Kingswood Capital Management was established in 2013 and is based in Los Angeles, California.


DEAL STATS #
Overall 1 of 2
Sector (Business Services) 1 of 1
Type (Add-on Acquisition) 1 of 2
State (Kentucky) 1 of 1
Country (United States) 1 of 2
Year (2021) 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2021-01-21 Senture

London, Kentucky, United States

Senture is a provider of multi-channel contact center solutions to government agencies, commercial customers, and large system integrators. The company provides outsourcing and data management services with flexible technology, proprietary training, dedicated staff, and speedy response. Senture was founded in 2003 and is based in London, Kentucky.

Buy -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2022-02-10 Lind Marine

Vallejo, California, United States

Lind Marine provides dredging, barge, and tug services throughout the San Francisco Bay and Delta, and the Sacramento and San Joaquin Rivers. The company specializes in handling and moving bulk materials for the construction and agricultural industries, dredging projects of any size and marine environmental remediation. Lind Marine was founded in 1906 and is based in Vallejo, California.

Buy -