Add-on Acquisition • Marketing

Teleperformance Acquires Merkefon Group

On July 1, 2002, Teleperformance acquired marketing company Merkefon Group

Acquisition Context

This is Teleperformance’s 1st transaction in the Marketing sector.
This is Teleperformance’s 1st transaction in Mexico.

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M&A Deal Summary
Date	July 1, 2002
Target	Merkefon Group
Sector	Marketing
Buyer(s)	Teleperformance
Deal Type	Add-on Acquisition

Target Company

Merkefon Group

Mexico

Merkefon Group a CRM, telemarketing and teleservices provider to the Mexican and Hispanic American markers.

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Buyer Overview 1

Buyer

Teleperformance

Paris, France

Category	Company
Founded	1974
Sector	Business Services
Employees	446,052
Revenue	10.3B EUR (2024)

DESCRIPTION

Teleperformance is a provider of outsourced multichannel customer experience management, serving companies around the world with customer care, technical support, customer acquisition, and debt collection programs. Teleperformance was founded in 1974 and is based in Paris, France.

Deal Context for Buyer	#
Overall	1 of 21
Sector: Marketing	1 of 1
Type: Add-on Acquisition	1 of 19
Country: Mexico	1 of 1
Year: 2002	1 of 2

FOLLOWING DEAL

DATE	TARGET	DEAL TYPE	VALUE
2002-08-01	Communications & Commerce Salt Lake City, Utah, United States Communications & Commerce LLC is a provider of call center services.	Buy	-

DATE

TARGET

DEAL TYPE

VALUE

2002-08-01

Communications & Commerce

Salt Lake City, Utah, United States

Communications & Commerce LLC is a provider of call center services.

Buy

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