M&A Deal Summary

Salesforce Acquires Model Metrics

On November 14, 2011, Salesforce acquired software company Model Metrics

Acquisition Highlights
  • This is Salesforce’s 8th transaction in the Software sector.
  • This is Salesforce’s 12th transaction in the United States.
  • This is Salesforce’s 2nd transaction in Illinois.

M&A Deal Summary

Date 2011-11-14
Target Model Metrics
Sector Software
Buyer(s) Salesforce
Deal Type Add-on Acquisition

Target

Model Metrics

Chicago, Illinois, United States
Model Metrics delivers solutions and services at the cutting edge of the cloud computing industry. Since its founding in 2003, Model Metrics has become one of the most diversified and respected partners of salesforce.com, Amazon Web Services, Adobe, Apple, and Google. Headquartered in Chicago, Model Metrics’ customer base spans all industries and includes enterprises such as Blue Shield of California, Elkay, Heidrick & Struggles, Hill-Rom Company, Ryerson, and Standard Register.

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Buyer(S) 1

Buyer

Salesforce

San Francisco, California, United States

Category Company
Founded 1999
Sector Internet Software and Services
Employees76,453
Revenue 37.9B USD (2025)
DESCRIPTION
Salesforce office in downtown Chicago, Illinois.
Salesforce office in downtown Chicago, Illinois.

Salesforce is a provider of enterprise cloud computing solutions. The Company's four core services include Sales Cloud, Service Cloud, Marketing Cloud and the Salesforce Platform. Salesforce delivers solutions as a service via all the major Internet browsers and on most major mobile device operating systems. Salesforce was founded in 1999 and is based in San Francisco, California.


DEAL STATS #
Overall 15 of 65
Sector: Software M&A 8 of 22
Type: Add-on Acquisition M&A Deals 15 of 64
State: Illinois M&A 2 of 5
Country: United States M&A 12 of 52
Year: 2011 M&A 6 of 7
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2011-09-21 Desk.com

San Francisco, California, United States

Desk.com, Inc. (formerly Assistly) lets small companies and emerging businesses set up and deliver social customer-service in minutes, with zero-touch onboarding. With Assistly, companies can manage service cases and engage with customers in real time over a range of channels – including Facebook, Twitter, Web chats, e-mail and phone – all from one, easy-to-use interface.

Buy $50M
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2011-12-15 Work.com

Santa Monica, California, United States

Rypple builds social software that makes workplace feedback easy and fun. Its software is built around people, not processes.

Buy -