Investment Summary

Updata Partners, NewSpring Capital and Revolution Exits Interactions

On September 9, 2025, SoundHound AI invested in information technology company Interactions from Updata Partners, NewSpring Capital and Revolution

Investment Highlights
  • This is SoundHound AI’s 2nd transaction in the Information Technology sector.
  • This is SoundHound AI’s 4th transaction in the United States.
  • This is SoundHound AI’s 1st transaction in Massachusetts.

Investment Summary

Date 2025-09-09
Target Interactions
Sector Information Technology
Investor(s) SoundHound AI
Sellers(s) Updata Partners
NewSpring Capital
Revolution
Deal Type Add-on Acquisition

Target

Interactions

Franklin, Massachusetts, United States
Interactions provides a revolutionary offering for the customer service market that enables companies to dramatically improve the customer experience and substantially lower costs. Solving the problems inherent to speech recognition and outsourcing, Interactions' Intent Recognition(tm) is a generation leaping approach that enables significantly higher automation rates that address a much broader and more complex range of customer interactions. Interactions was founded in 2004 and is based in Franklin, Massachusetts.

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Investor(S) 1

Investor

SoundHound AI

Santa Clara, California, United States

Category Company
Founded 2005
Sector Software
Employees842
Revenue 85M USD (2024)
DESCRIPTION

SoundHound AI is a provider of conversational intelligence, and offers voice AI solutions that let businesses offer incredible conversational experiences to their customers. Built on proprietary technology, SoundHound’s voice AI delivers best-in-class speed and accuracy in numerous languages to product creators across automotive, TV, and IoT, and to customer service industries via groundbreaking AI-driven products like Smart Answering, Smart Ordering, and Dynamic Interaction, a real-time, multimodal customer service interface. SoundHound AI was founded in 2005 and is based in Santa Clara, California.


DEAL STATS #
Overall 4 of 4
Sector: Information Technology M&A 2 of 2
Type: Add-on Acquisition M&A Deals 4 of 4
State: Massachusetts M&A 1 of 1
Country: United States M&A 4 of 4
Year: 2025 M&A 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2024-08-08 Amelia

New York, New York, United States

Amelia is an AI software company and a global provider of Enterprise Conversational AI. The company’s technology is trusted by organizations across an array of industries to automate operations, improve customer experience and optimize business outcomes. Amelia is based in New York.

Buy $80M

Seller(S) 3

SELLER

Updata Partners

Washington, District of Columbia, United States

Investor Investor Investor Investor Investor


Category Growth Capital Firm
Founded 1998
PE ASSETS 1.5B USD
Size Large
Type Sector Focused
DESCRIPTION

Updata Partners is the investment affiliate of Updata Advisors, an East Coast US based investment bank. Updata Partners looks to invest in growth oriented information technology businesses from early-stage to buyout, with revenues up to $50 million. Updata Partners typically invests between $15 and $150 million as a lead or co-lead investor. Within information technology, Updata has specific interest in; infrastructure software, physical and digital security, storage software, educational software, internet and interactive technology, media and wireless infrastructure and services, financial technology software, retail technology, business intelligence, subscription-based and on-demand information services, and business services. Updata Partners was formed in 1998 and is based in Washington DC.


DEAL STATS #
Overall 46 of 46
Sector: Information Technology M&A 9 of 9
Type: Add-on Acquisition M&A Deals 33 of 33
State: Massachusetts M&A 6 of 6
Country: United States M&A 42 of 42
Year: 2025 M&A 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2024-07-15 Uberflip

Toronto, Ontario, Canada

Uberflip is a cloud-based content experience platform that empowers B2B marketers to create personalized content experiences at scale. By providing marketers with the tools they need to boost engagement, generate leads, and fuel demand generation, they can better leverage content to meet their goals. Uberflip was founded in 2012 and is based in Toronto, Ontario.

Sell -
SELLER

NewSpring Capital

Radnor, Pennsylvania, United States

Investor Investor Investor Investor Investor


Category Private Equity Firm
Founded 1999
PE ASSETS 3.5B USD
Size Large
Type Sector Agnostic
DESCRIPTION

NewSpring Capital is a private investment firm focused on growth companies in the Mid-Atlantic US. The Firm can provide both growth equity and junior capital to prospective companies. NewSpring's target investment size for both mezzanine and equity financing is $2 to $5 million, although for new ventures, the Firm can commit up to $10 million. Sectors of interest include specialty manufacturing, technology, business services, information technology, life science, healthcare services, and medical devices. NewSpring Capital was formed in 1999 and is based in Radnor, Pennsylvania with an additional office in Short Hills, New Jersey.


DEAL STATS #
Overall 92 of 92
Sector: Information Technology M&A 17 of 17
Type: Add-on Acquisition M&A Deals 52 of 52
State: Massachusetts M&A 11 of 11
Country: United States M&A 91 of 91
Year: 2025 M&A 6 of 6
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2025-07-28 Joseph s Gourmet Pasta

Haverhill, Massachusetts, United States

Joseph's Gourmet Pasta is a manufacturer and marketer of premium frozen stuffed pasta for independent restaurants and national chains and the foodservice, retail and industrial channels. Joseph's Gourmet Pasta was founded in 1991 and is based in Haverhill, Massachusetts.

Sell -
DESCRIPTION

Revolution Growth is the growth capital investment arm of Revolution, an investment firm that also pursues seed and venture opportunities. Revolution Growth looks to invest $25 to $50 million in US-based companies looking for a partner to help them scale and expand. Revolution Growth is based in Washington DC.


DEAL STATS #
Overall 10 of 10
Sector: Information Technology M&A 1 of 1
Type: Add-on Acquisition M&A Deals 5 of 5
State: Massachusetts M&A 1 of 1
Country: United States M&A 10 of 10
Year: 2025 M&A 2 of 2
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2025-08-19 Optoro

Washington, District of Columbia, United States

Optoro is a SaaS company offering an end-to-end return management system revolutionizing the retail industry. The company's returns management system (RMS) is a technology platform for retailers & 3PLs that spans the entire returns lifecycle from return initiation, RMA creation, return methods, shipping consolidation, dispositioning, and ultimately restock and resale. Optoro was founded in 2008 and is based in Washington, District of Columbia.

Sell -