M&A Deal Summary

NCO Group Acquires Protocol Global Solutions

On May 19, 2011, NCO Group acquired information technology company Protocol Global Solutions from RSTW Partners, H.I.G. Private Equity and Bayside Capital

Acquisition Highlights
  • This is NCO Group’s 1st transaction in the Information Technology sector.
  • This is NCO Group’s 3rd transaction in the United States.
  • This is NCO Group’s 1st transaction in Florida.

M&A Deal Summary

Date 2011-05-19
Target Protocol Global Solutions
Sector Information Technology
Buyer(s) NCO Group
Sellers(s) RSTW Partners
H.I.G. Private Equity
Bayside Capital
Deal Type Add-on Acquisition

Target

Protocol Global Solutions

Sarasota, Florida, United States
Protocol Global Solutions, Inc. is a leading provider of electronic customer relationship management (CRM)services, providing a full suite of CRM services. Protocol enables its clients to identify, acquire and retain their customers, thereby increasing their revenue, customer base and market share. Protocol designs and implements comprehensive solutions that utilize the Internet and other communication channels to provide high value-added services that address all the eCRM needs of its clients.

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Buyer(S) 1

Buyer

NCO Group

Horsham, Pennsylvania, United States

Category Company
Sector Business Services
DESCRIPTION

NCO Group, Inc. based in Horsham, Pennsylvania, is a business process outsourcing company and collection agency that provides accounts receivable management, customer relationship management and back office solutions for its clients.


DEAL STATS #
Overall 3 of 3
Sector: Information Technology M&A 1 of 1
Type: Add-on Acquisition M&A Deals 2 of 2
State: Florida M&A 1 of 1
Country: United States M&A 3 of 3
Year: 2011 M&A 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
1998-11-02 JDR Recovery

Ramsey, New Jersey, United States

National value added reseller of Microsoft Business Solutions $22 million expansion and incremental acquisition financing.

Buy -

Seller(S) 3

SELLER

RSTW Partners


Category Private Equity Firm
Founded 1989
PE ASSETS 750M USD
Size Large
Type Sector Agnostic
DESCRIPTION

RSTW Partners is a private investment firm focused primarily on providing subordinated debt financing to middle-market companies throughout the continental US. RSTW will consider opportunities in a variety of industries and looks to invest $10 to $30 million per transaction. Prospective companies typically have revenues of $25 million andn operating income of $2.5 million. RSTW will not invest in start-ups, turnarounds, financial services, real estate, or oil/gas exploration. RSTW was formed in 1989 and is based in Houston, Texas.


DEAL STATS #
Overall 9 of 11
Sector: Information Technology M&A 2 of 2
Type: Add-on Acquisition M&A Deals 2 of 3
State: Florida M&A 1 of 1
Country: United States M&A 8 of 10
Year: 2011 M&A 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2010-12-14 Image Point Technologies Pvt.

Bavdhan, India

Image Point Technologies Pvt. Ltd. is a provider of tun key technology solution provider.

Sell -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2012-05-02 Mattress Giant

Addison, Texas, United States

Mattress Giant Corp. is a specialty retailer of bedding products to markets across the eastern half of the U.S.

Sell -
SELLER

H.I.G. Private Equity

Miami, Florida, United States

Investor Investor Investor Investor Investor


Category Private Equity Firm
Founded 1993
PE ASSETS 65.0B USD
Size Mega
Type Sector Agnostic
DESCRIPTION

HIG Private Equity is the private equity arm of HIG Capital. The Firm focuses on management buyouts, growth equity investments, and recapitalizations of mid-sized to large companies valued between $50 million and $1 billion. HIG will also consider industry consolidations, going-privates, and corporate divestitures. Sectors of interest include aerospace, building materials, business services, consumer products, distribution, healthcare, infrastructure, contracting, manufacturing, media, oil & gas services, IT, and transportation. HIG was formed in 1993 is based in Miami, Florida.


DEAL STATS #
Overall 27 of 181
Sector: Information Technology M&A 2 of 15
Type: Add-on Acquisition M&A Deals 12 of 72
State: Florida M&A 5 of 20
Country: United States M&A 27 of 124
Year: 2011 M&A 3 of 8
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2011-05-11 Silentnight Group

Barnoldswick, United Kingdom

Silentnight Group is a bed manufacturer. Home to some of the most prestigious brand names in the industry, including Sealy, Rest Assured and the UK consumer Superbrand, Silentnight Beds, the Group prides itself on innovation and has a vision of making its brands the most sought-after in the Ireland. Silentnight Group is based in Barnoldswick, United Kingdom.

Buy -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2011-07-06 Hart InterCivic

Austin, Texas, United States

Hart is a national provider of voting systems, election management products and services. Hart delivers a deep-rooted level of credibility across the electoral process with field-proven products, services and support that successfully, dependably meet the rigorous demands of today’s election procedures. Millions of votes are cast each year using Hart’s eScan™ and eSlate® polling place voting systems and Ballot Now central scanning / by-mail solution.

Buy -
SELLER

Bayside Capital

Miami, Florida, United States

Investor Investor Investor Investor Investor


Category Lender
PE ASSETS 7.0B USD
Size Mega
Type Sector Agnostic
DESCRIPTION

Bayside Capital is the credit affiliate of mega-sized private equity firm, HIG Capital. The Firm is split into three groups, Bayside Credit Partners, Bayside Fixed Income, and Bayside Special Situations. Within its operating segments, the Firm provides a variety of equity and debt financing solutions to a variety of private and public companies. Bayside typically targets businesses with revenues in excess of $50 million and will invest $10 to $100 million per transaction. Bayside will invest in companies across a broad spectrum of industries, including business services, manufacturing, healthcare, retail, food/agriculture, and specialty finance. The Firm will not invest in start-up enterprises, real estate ventures, or project finance. Although Bayside seeks to purchase a controlling interest in its portfolio companies, the firm will consider promising minority investments. Bayside prefers companies with substantial operations in the United States and Canada, but will consider opportunities in Europe. Bayside Capital has offices in Miami, Atlanta, Boston, and San Francisco.


DEAL STATS #
Overall 1 of 8
Sector: Information Technology M&A 1 of 1
Type: Add-on Acquisition M&A Deals 1 of 5
State: Florida M&A 1 of 1
Country: United States M&A 1 of 5
Year: 2011 M&A 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2011-05-11 Silentnight Group

Barnoldswick, United Kingdom

Silentnight Group is a bed manufacturer. Home to some of the most prestigious brand names in the industry, including Sealy, Rest Assured and the UK consumer Superbrand, Silentnight Beds, the Group prides itself on innovation and has a vision of making its brands the most sought-after in the Ireland. Silentnight Group is based in Barnoldswick, United Kingdom.

Buy -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2011-08-30 Beziers

London, United Kingdom

Beziers is a provider of Integrated marketing services including consulting, design, printing and production, logistics fulfillment and ecommerce.

Buy -