M&A Deal Summary |
|
|---|---|
| Date | 2000-06-30 |
| Target | Customer Analytics |
| Sector | Software |
| Buyer(s) | Exchange Applications |
| Sellers(s) | Trident Capital |
| Deal Type | Add-on Acquisition |
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| Category | Company |
|---|---|
| Founded | 1994 |
| Sector | Software |
| Employees | 175 |
Xchange solutions enable large global companies to lower costs and maximize profits by Capturing Value in Play(TM) through continuous customer conversations across all channels. Xchange 8 features the depth and open architecture large companies require to extract more value from their existing CRM investments by synchronizing online and offline multi-channel customer campaigns that are integrated with call centers and all other customer touch-points in real-time. This smarter, analytical approach to each customer interaction delivers strategic customer insight and profits.
| DEAL STATS | # |
|---|---|
| Overall | 1 of 1 |
| Sector: Software M&A | 1 of 1 |
| Type: Add-on Acquisition M&A Deals | 1 of 1 |
| State: Massachusetts M&A | 1 of 1 |
| Country: United States M&A | 1 of 1 |
| Year: 2000 M&A | 1 of 1 |
| Category | Private Equity Firm |
|---|---|
| Founded | 1993 |
| PE ASSETS | 1.9B USD |
| Size | Large |
| Type | Sector Focused |
Trident Capital was a venture capital firm focused on investments at all company stages, from early and expansion stage investments to buyouts and recapitalizations. Trident focused on investments in tech-enabled sectors, including enterprise software/services, outsourcing and payments, healthcare software/services, internet/consumer, and energy/clean tech. In 2015, Trident ceased investing and the Firm's employees split to form Sunstone Partners, a growth equity firm, and Trident Capital Cybersecurity, a venture firm focused on the cyber security sector.
| DEAL STATS | # |
|---|---|
| Overall | 11 of 86 |
| Sector: Software M&A | 4 of 18 |
| Type: Add-on Acquisition M&A Deals | 9 of 63 |
| State: Massachusetts M&A | 1 of 9 |
| Country: United States M&A | 11 of 81 |
| Year: 2000 M&A | 4 of 5 |
| DATE | TARGET | DEAL TYPE | VALUE |
|---|---|---|---|
| 2000-06-29 |
Add2Phone
Helsinki, Finland Add2Phone is Europe's leading technology company in the mobile marketing and mCRM applications market. |
Buy | - |
| DATE | TARGET | DEAL TYPE | VALUE |
|---|---|---|---|
| 2000-07-06 |
Questra
Foxboro, Massachusetts, United States Questra Corporation is a leader in device relationship management, is an enterprise software company focused on optimizing global service and support to drive down support costs, build new revenue streams, and increase customer satisfaction. |
Buy | - |
