M&A Deal Summary |
|
|---|---|
| Date | 2005-07-16 |
| Target | Deloitte - F&A BPO Business |
| Sector | Business Services |
| Buyer(s) | Convergys |
| Deal Type | Divestiture |
SEARCH BY
| Category | Company |
|---|---|
| Founded | 1998 |
| Sector | Business Services |
| Employees | 130,000 |
| Revenue | 2.8B USD (2017) |
Convergys Corp. is a provider of customer engagement CRM BPO services, delivers consistent, quality customer experiences in 58 languages around the globe. Convergys was founded in 1998 and is based in Cincinnati, Ohio.
| DEAL STATS | # |
|---|---|
| Overall | 6 of 11 |
| Sector: Business Services M&A | 3 of 5 |
| Type: Divestiture M&A Deals | 1 of 1 |
| Country: United States M&A | 5 of 8 |
| Year: 2005 M&A | 1 of 1 |
| DATE | TARGET | DEAL TYPE | VALUE |
|---|---|---|---|
| 2004-11-04 |
Finali
Westminster, Colorado, United States Finali Corp., provides next generation outsourced contact center service and support. Through a unique blend of live agents, virtual agent automation, and performance analytics processes, Finali delivers an unsurpassed level of service and allows businesses to increase revenues, lower support costs and build long-term customer relationships. |
Buy | $25M |
| DATE | TARGET | DEAL TYPE | VALUE |
|---|---|---|---|
| 2008-07-16 |
Intervoice
Dallas, Texas, United States Intervoice, Inc., is a provider in the delivery of personalized, multi-channel automated information solutions that connect people with information, empowering them to control the way they interact with a business. |
Buy | $335M |
