Convergys - M&A Summary, Ownership, and Business Overview

Business ServicesCompany

Convergys M&A Summary

Convergys has acquired 11 companies of its own. A total of 5 acquisitions came from private equity firms. It has also divested 1 asset.

Convergys’ largest acquisition to date was in 2014, when it acquired Stream International for $820M. It’s largest disclosed sale occurred in 2010, when it sold Convergys - Human Resources Management Business to Northgate Information Solutions for $85M. Convergys has acquired in 6 different US states, and 4 countries. The Company’s most targeted sectors include business services (46%) and software (28%).

Convergys Ownership

Who owns Convergys?

Convergys is owned by TD SYNNEX. It was acquired on June 28, 2018.

Convergys Business Overview

Where is Convergys headquartered?

Convergys is headquartered in Cincinnati, Ohio.

What is Convergys’ revenue?

Convergys disclosed revenue of 2,792M USD for 2017 and 2,914M USD for 2016.

How many employees does Convergys have?

Convergys has 130,000 employees.

What sector is Convergys in?

Convergys is a business services company.

When was Convergys founded?

Convergys was founded in 1998.

M&A Summary

  • M&A Total Activity12
    • M&A Buy Activity11
    • M&A Sell Activity1
  • Total Sectors Invested 4
  • Total Countries Invested 4
  • M&A Buy/Sell Connections 6
  • M&A Advisors 2

Convergys Corp.

201 East Fourth Street,
Cincinnati, Ohio 45202
United States,
(513) 723-7000
www.convergys.com

Convergys Corp. is a provider of customer engagement CRM BPO services, delivers consistent, quality customer experiences in 58 languages around the globe. Convergys was founded in 1998 and is based in Cincinnati, Ohio.


M&A Summary

Buy vs Sell

Year ≤ '19 '20 '21 '22 '23 '24 T
Buy (0.0/yr) # 11 - - - - - 11
vol $2.0B $2.0B
Sell (0.0/yr) # 1 - - - - - 1
vol $85M $85M
  12

Most Recent M&A

Company Date Value Type
buw Management Holding GmbH & Co. KG 2016-07-06 139M EUR Add-on Acquisition
Osnabruck, Germany · www.buw.de
Stream International, Inc. 2014-01-06 820M USD Add-on Acquisition
Wellesley, Massachusetts · www.stream.com
Datacom - Asia Contact Center Operations 2013-04-03 - Add-on Acquisition
Kuala Lumpur, Malaysia
Convergys - Human Resources Management Business 2010-03-04 85M USD Divestiture
, United States
Ceon Corp. 2008-10-06 - Add-on Acquisition
Redwood City, California
Intervoice, Inc. 2008-07-16 335M USD Add-on Acquisition
Dallas, Texas · www.intervoice.com
Deloitte - F&A BPO Business 2005-07-16 - Divestiture
, United States
Finali Corp. 2004-11-04 25M USD Add-on Acquisition
Westminster, Colorado
WhisperWire, Inc. 2004-05-04 - Add-on Acquisition
Austin, Texas · www.whisperwire.com
Digitalthink, Inc. 2004-05-03 - Add-on Acquisition
San Francisco, California · www.digitalthink.com
View All >>

M&A by Sector

Sector Buy # Value Sell # Value
Business Services 5 (45%) 984M (49%) 1 (100%) 85M (100%)
Software 3 (27%) 700M (35%) - -
Internet Software and Services 2 (18%) 335M (17%) - -
Information Technology 1 (9%) - - -
Total 11 $2.0B 1 $85M

By Geo

State/Country Buy Value Sell Value
United States 8 1.9B 1 85M
  Texas 2 335M - -
  California 2 - - -
  New Hampshire 1 700M - -
  Massachusetts 1 820M - -
  Colorado 1 25M - -
Canada 1 - - -
  Ontario 1 - - -
Germany 1 139M - -
Malaysia 1 - - -
Domestic 8 (73%) 1.9B (93%) 1 (100%) 85M (100%)
Cross-border 3 (27%) 139M (7%) - -
Total 11 $2.0B 1 $85M

Top M&A Advisors

Financial Deals
Centerview Partners
1
Jefferies
1

Deal Values

buy # Total
$100M to $1B 4 $2.0B
< $100M 1 $25M
TOTAL $2.0B
Largest Stream International, Inc.
$820M (2014-01-06)
sell # Total
< $100M 1 $85M
TOTAL $85M
Largest Convergys - Human Resources Management Business
$85M (2010-03-04)

M&A Connections

Deals
Acquired from
Investor(s)
45%
5 (45%)
Divested to
Strategic(s)
100%
1 (100%)

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