M&A Deal Summary

Convergys Acquires Datacom - Asia Contact Center Operations

On April 3, 2013, Convergys acquired information technology company Datacom - Asia Contact Center Operations

Acquisition Highlights
  • This is Convergys’ 1st transaction in the Information Technology sector.
  • This is Convergys’ 1st transaction in Malaysia.

M&A Deal Summary

Date 2013-04-03
Target Datacom - Asia Contact Center Operations
Sector Information Technology
Buyer(s) Convergys
Deal Type Add-on Acquisition

Target

Datacom - Asia Contact Center Operations

Kuala Lumpur, Malaysia
Datacom - Asia Contact Center Operations is a multilingual Asia BPO business servicing a suite of long-term blue chip clients.

Search 214,356 Deals Now

SEARCH BY

  • Buyer Type (PE or Strategic)
  • Deal Size ($10M to $10B+)
  • Sector (60 Sectors)
  • Deal Type
  • Geography
  • & More

Try Free

Buyer(S) 1

Buyer

Convergys

Cincinnati, Ohio, United States

Category Company
Founded 1998
Sector Business Services
Employees130,000
Revenue 2.8B USD (2017)
DESCRIPTION

Convergys Corp. is a provider of customer engagement CRM BPO services, delivers consistent, quality customer experiences in 58 languages around the globe. Convergys was founded in 1998 and is based in Cincinnati, Ohio.


DEAL STATS #
Overall 9 of 11
Sector: Information Technology M&A 1 of 1
Type: Add-on Acquisition M&A Deals 8 of 10
Country: Malaysia M&A 1 of 1
Year: 2013 M&A 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2010-03-04 Convergys - Human Resources Management Business

United States

Sell $85M
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2014-01-06 Stream International

Wellesley, Massachusetts, United States

Stream Global Services (formerly Global BPO Services) is a global provider of business process outsourcing, delivering a range of services, including technical support, customer service, sales and customer retention.

Buy $820M