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M&A Deal Summary

Convergys Acquires buw Management Holding & Co. KG

On July 6, 2016, Convergys acquired business services company buw Management Holding & Co. KG for 123M EUR

Acquisition Highlights
  • This is Convergys’ 5th transaction in the Business Services sector.
  • This is Convergys’ 3rd largest (disclosed) transaction.
  • This is Convergys’ 1st transaction in Germany.

M&A Deal Summary
Date 2016-07-06
Target buw Management Holding & Co. KG
Sector Business Services
Buyer(s) Convergys
Deal Type Add-on Acquisition
Deal Value 123M EUR

Target

buw Management Holding & Co. KG

Osnabruck, Germany
buw Management Holding GmbH & Co. KG is a service provider in the customer care industry in private ownership. The Mittelstands-Company is based in Osnabrück and was established in 1993 when the two students Jens Bormann and Karsten Wulf founded buw. Meanwhile, buw has around 6,000 employees at 16 Sites and offers tailor-made solutions for Mittelstands-Companies as well as for global players.

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Buyer(S) 1

Buyer

Convergys

Cincinnati, Ohio, United States
Category Company
Founded 1998
Sector Business Services
Employees130,000
Revenue 2.8B USD (2017)
DESCRIPTION

Convergys Corp. is a provider of customer engagement CRM BPO services, delivers consistent, quality customer experiences in 58 languages around the globe. Convergys was founded in 1998 and is based in Cincinnati, Ohio.

DEAL STATS #
Overall 11 of 11
Sector: Business Services M&A 5 of 5
Type: Add-on Acquisition M&A Deals 10 of 10
Country: Germany M&A 1 of 1
Year: 2016 M&A 1 of 1
Size (of disclosed) 3 of 5
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2014-01-06 Stream International

Wellesley, Massachusetts, United States

Stream Global Services (formerly Global BPO Services) is a global provider of business process outsourcing, delivering a range of services, including technical support, customer service, sales and customer retention.

Buy $820M
Mergr

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