M&A Deal Summary

Teleperformance S.A. Acquires LanguageLine Solutions

On August 22, 2016, Teleperformance S.A. acquired business services company LanguageLine Solutions, Inc. from Livingbridge and ABRY Partners for 1.5B USD

Acquisition Highlights
  • This is Teleperformance S.A.’s 12th transaction in the Business Services sector.
  • This is Teleperformance S.A.’s 1st largest (disclosed) transaction.
  • This is Teleperformance S.A.’s 6th transaction in the United States.
  • This is Teleperformance S.A.’s 2nd transaction in California.

M&A Deal Summary

Date 2016-08-22
Target LanguageLine Solutions, Inc.
Sector Business Services
Buyer(s) Teleperformance S.A.
Sellers(s) Livingbridge
ABRY Partners
Deal Type Add-on Acquisition
Deal Value 1.5B USD

Target

LanguageLine Solutions, Inc.

Monterey, California, United States
website
LanguageLine Solutions, Inc. is a provider of over-the-phone interpretation services from English into more than 150 languages, 24 hours a day, seven days a week.

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Buyer(S) 1

Buyer

Teleperformance S.A.

Paris, France

website


Category Company
Founded 1910
SectorBusiness Services
Employees380,000
Revenue 5.7B EUR (2020)
DESCRIPTION

Teleperformance is a provides of outsourced multichannel customer experience management, serves companies around the world with customer care, technical support, customer acquisition and debt collection programs. Teleperformance was founded in 1910 and is based in Paris, France.


DEAL STATS #
Overall 15 of 18
Sector (Business Services) 12 of 14
Type (Add-on Acquisition) 14 of 16
State (California) 2 of 2
Country (United States) 6 of 8
Year (2016) 1 of 1
Size (of disclosed) 1 of 6
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2014-08-14 Aegis USA, Inc.

Los Angeles, California, United States

Aegis USA Inc., is a major outsourcing and technology company.

Buy $610M
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2018-06-14 Intelenet Global Services Pvt. Ltd.

Mumbai, India

Intelenet Global Services Pvt. Ltd. is a provider of business process outsourcing services worldwide. The firm offers services via telephone, email, Web, and standard mail. Intelent also provides transaction processing, finance & accounting and IT process consulting services.

Buy -

Seller(S) 2

SELLER

Livingbridge

London, United Kingdom

Investor Investor Investor Investor Investor

website


Category Private Equity Firm
Founded 1995
PE ASSETS 1.6B GBP
SizeLarge
Type Sector Agnostic
DESCRIPTION

Livingbridge is a UK-based investment group focused on investing in and growing mid-sized companies. The Firm targets businesses seeking £5 to £100 million of capital. Prospective companies should have 'ambitious mangement', scalable business models, and potential for market leadership. Sectors of interest include technology, media, communications, consumer products/services, healthcare, and education. Livingbridge was formed in 1995 and is based in London.


DEAL STATS #
Overall 59 of 89
Sector (Business Services) 12 of 18
Type (Add-on Acquisition) 33 of 41
State (California) 1 of 2
Country (United States) 1 of 2
Year (2016) 7 of 9
Size (of disclosed) 1 of 23
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2016-08-05 Reed & Mackay Travel Ltd.

London, United Kingdom

Reed & Mackay delivers corporate travel and event solutions for professionals with exacting needs. Established as a family business nearly 60 years ago, Reed & Mackay is globally recognized as business travel and event solution experts. Reed & Mackay combines inspired service with state-of-the-art technology to create a level of travel management like no other and deliver value that one might not believe possible. Reed & Mackay was formed in 1962 and is based in London.

Sell -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2016-08-25 Four Eyes Insight Ltd.

London, United Kingdom

Four Eyes Insight Ltd. are operational productivity experts with extensive clinical experience. Company identify, implement and embed effective and sustained change and specialise in improving productivity and efficiency in operating theatres, across outpatient clinics and throughout patient pathways. Company also build bespoke patient pathway level demand & capacity business plan models to design a service for needs.

Buy -
SELLER

ABRY Partners

Boston, Massachusetts, United States

Investor Investor Investor Investor Investor

website


Category Private Equity Firm
Founded 1989
PE ASSETS 12.8B USD
SizeMega
Type Sector Focused
DESCRIPTION

ABRY Partners is a media and communications focused private equity investment firm. Specific areas of interest include television, publishing, convention/trade shows, for-profit training, couponing, monitoring services, telephone companies, communications towers, music libraries, database providers, wireless communications, and in-store advertisers. ABRY can provide both equity and mezzanine capital, typically committing $20 to $200 million of equity or $15 to $50 million of mezzanine capital per transaction. Prospective transaction situations include buyouts, expansion financings, platform acquisitions, consolidations, and recapitalizations. ABRY Partners was formed in 1989 and is headquartered in Boston, Massachusetts.


DEAL STATS #
Overall 59 of 91
Sector (Business Services) 7 of 9
Type (Add-on Acquisition) 30 of 48
State (California) 8 of 11
Country (United States) 53 of 79
Year (2016) 5 of 8
Size (of disclosed) 6 of 28
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2016-08-15 Astound Broadband

Princeton, New Jersey, United States

RCN is a provider of broadband services delivering all-digital and high definition video, high-speed internet, and premium voice services to residential and small-medium business customers. RCN Telecom Services LLC was founded in 1993 and is based in Princeton, New Jersey.

Sell $1.6B
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2016-10-24 Masergy Communications, Inc.

Plano, Texas, United States

Masergy is a provider of managed security and cloud communication solutions to global enterprises in more than 40 countries. It specializes in delivering real-time high-quality transport of enterprise applications, including voice, data, and video, through a single network connection. Masergy was founded in 2000 and is based in Plano, Texas.

Sell -