M&A Deal Summary

LivePerson Acquires Contact At Once

On November 5, 2014, LivePerson acquired business services company Contact At Once from Fulcrum Equity Partners for 65M USD

Acquisition Highlights
  • This is LivePerson’s 1st transaction in the Business Services sector.
  • This is LivePerson’s largest (disclosed) transaction.
  • This is LivePerson’s 7th transaction in the United States.
  • This is LivePerson’s 2nd transaction in Georgia.

M&A Deal Summary

Date 2014-11-05
Target Contact At Once
Sector Business Services
Buyer(s) LivePerson
Sellers(s) Fulcrum Equity Partners
Deal Type Add-on Acquisition
Deal Value 65M USD

Target

Contact At Once

Alpharetta, Georgia, United States
website
Contact At Once! software boosts engagement by making it easy for consumers to connect with businesses and ask questions at the moment their interest in a product is piqued.

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Buyer(S) 1

Buyer

LivePerson

New York, New York, United States

website


Category Company
Founded 1995
Sector Internet Software and Services
Employees1,301
Revenue 515M USD (2022)
DESCRIPTION

LivePerson is a cloud-based platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. LivePerson was founded in 1995 and is based in New York.


DEAL STATS #
Overall 9 of 14
Sector (Business Services) 1 of 1
Type (Add-on Acquisition) 9 of 13
State (Georgia) 2 of 2
Country (United States) 7 of 11
Year (2014) 3 of 3
Size (of disclosed) 1 of 3
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2014-06-03 Synchronite

Germany

Synchronite LLC is a provider of co-browsing technology.

Buy -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2018-10-02 Conversable

Austin, Texas, United States

Conversable is a conversational intelligence platform. The Company powers the intersection of AI with messaging and voice and its AI-driven platform helps brands reach their customers with automated experiences on all major messaging and voice applications. Global brands trust Conversable's technology to enable conversational commerce, resolve common customer requests, and deliver content on-demand to reach their customers where they are.

Buy -

Seller(S) 1

SELLER

Fulcrum Equity Partners

Atlanta, Georgia, United States

Investor Investor Investor Investor Investor

website


Category Private Equity Firm
Founded 2000
PE ASSETS 600M USD
Size Middle-Market
Type Sector Agnostic
DESCRIPTION

Fulcrum Equity Partners is an investment firm focused on smaller growth companies in the Southeast US. Fulcrum looks to invest $4 to $25 million in businesses generating $3 to $50 million in annual sales. Funds are used to support growth initiatives, acquisitions, divestures, shareholder liquidity, management buyouts and recapitalizations. Sectors of interest include healthcare, IT, business services, and technology-enabled services. Fulcrum Equity Partners is based in Atlanta, Georgia.


DEAL STATS #
Overall 8 of 19
Sector (Business Services) 2 of 2
Type (Add-on Acquisition) 4 of 10
State (Georgia) 4 of 12
Country (United States) 8 of 19
Year (2014) 2 of 3
Size (of disclosed) 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2014-09-17 LSN Mobile

Atlanta, Georgia, United States

LSN Mobile is a mobile media and advertising company that connects local mobile media with consumers and advertisers in uniquely valuable ways. Representing leading affiliates from networks including ABC, NBC, CBS, Fox and Univision, LSN Mobile has the nation's largest network of local media content and currently offers news, weather, sports and more to millions of mobile users in both English and Spanish. LSN Mobile was founded in 2001 and is based in Atlanta, Georgia.

Sell -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2014-12-09 Digital Assent

Atlanta, Georgia, United States

Digital Assent provides wireless touch-screen PatientPad solution streamlines the patient check-in process and delivers targeted health information to patients while they sit in a provider's waiting or exam room. By automating patient intake, the PatientPad enables healthcare providers to collect patient information in a standard electronic format, transition from paper to electronic health records, and improve the overall patient experience. Digital Assent was founded in 2009 and is based in Atlanta, Georgia.

Sell -