Genesys - M&A Summary, Ownership, and Business Overview

SoftwareCompany

Genesys M&A Summary

Genesys has acquired 21 companies of its own, including 5 in the last 5 years.

Genesys’ largest acquisition to date was in 2016, when it acquired Interactive Intelligence Group for $1.4B. Genesys has acquired in 6 different US states, and 6 countries. The Company’s most targeted sectors include internet software and services (58%) and software (20%).

Genesys Ownership

Who owns Genesys?

Genesys is owned by Banneker Partners, Hellman & Friedman, Permira and TCV. It was acquired on February 1, 2012.

Is Genesys PE-backed?

Yes. Genesys is owned by private equity investors Banneker Partners, Hellman & Friedman, Permira and TCV.

Genesys Business Overview

Where is Genesys headquartered?

Genesys is headquartered in Menlo Park, California.

How many employees does Genesys have?

Genesys has 730 employees.

What sector is Genesys in?

Genesys is a software company.

When was Genesys founded?

Genesys was founded in 1990.

M&A Summary

  • M&A Total Activity21
    • M&A Buy Activity21
  • Total Sectors Invested 4
  • Total Countries Invested 6
  • M&A Buy/Sell Connections 3
  • M&A Advisors 5

Genesys

Genesys Cloud Services, Inc.

1302 El Camino Real, Suite 300,
Menlo Park, California 94025
United States,
(888) 436-3797
www.genesys.com

Genesys is a provider of customer engagement software to large enterprises around the globe. The Company empowers its customers to create omni-channel customer experiences, journeys, and relationships. Genesys was founded in 1990 and is based in Menlo Park, California.


M&A Summary

Buy vs Sell

Year ≤ '19 '20 '21 '22 '23 '24 T
Buy (1.0/yr) # 16 1 3 - - 1 21
vol $1.6B $150M $1.8B
Sell (0.0/yr) # - - - - - - 0
  21

Most Recent M&A

Company Date Value Type
Radarr Technologies Pte Ltd 2024-01-22 - Add-on Acquisition
Singapore, Singapore · www.radarr.com
Exceed. AI Ltd. 2021-10-07 - Add-on Acquisition
, United States · www.exceed.ai
Pointillist, Inc. 2021-10-07 150M USD Divestiture
Boston, Massachusetts · www.pointillist.com
Bold360 2021-03-16 - Divestiture
Boston, Massachusetts · www.bold360.com
nGUVU Technologies, Inc. 2020-03-03 - Add-on Acquisition
Montreal, Quebec · www.nguvu.com
Altocloud Ltd. 2018-02-27 - Add-on Acquisition
Mountain View, California · www.altocloud.com
Silver Lining Solutions Ltd. 2017-02-27 - Add-on Acquisition
Solihull, United Kingdom · www.silverliningsolutions.co.uk
Interactive Intelligence Group, Inc. 2016-08-31 1.4B USD Add-on Acquisition
Indianapolis, Indiana · www.inin.com
SpeechStorm Ltd. 2015-12-21 - Add-on Acquisition
Belfast, United Kingdom · www.speechstorm.com
CanaPlus Consulting 2014-09-03 - Add-on Acquisition
Singapore, Singapore · www.canaplus.com.sg
View All >>

M&A by Sector

Sector Buy # Value Sell # Value
Internet Software and Services 12 (57%) 1.8B (100%) - -
Information Technology 4 (19%) - - -
Software 4 (19%) - - -
Communications 1 (5%) - - -
Total 21 $1.8B - -

By Geo

State/Country Buy Value Sell Value
United States 11 1.8B - -
  Massachusetts 3 250M - -
  California 3 - - -
  Virginia 1 110M - -
  New York 1 - - -
  Indiana 1 1.4B - -
Canada 4 - - -
  Ontario 2 - - -
  Quebec 1 - - -
  New Brunswick 1 - - -
Singapore 2 - - -
United Kingdom 2 - - -
Brazil 1 - - -
Germany 1 - - -
Domestic 11 (52%) 1.8B (100%) - -
Cross-border 10 (48%) - - -
Total 21 $1.8B - -

Top M&A Advisors

Financial Deals
BofA Securities
1
Citigroup Investment Banking
1
Goldman Sachs
1
Legal Deals
Fried Frank Harris Shriver & Jacobson
3

Deal Values

buy # Total
> $1B 1 $1.4B
$100M to $1B 3 $360M
TOTAL $1.8B
Largest Interactive Intelligence Group, Inc.
$1.4B (2016-08-31)

M&A Connections

Deals
Acquired from
Strategic(s)
14%
3 (14%)

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