Interactive Intelligence Group - M&A Summary, Ownership, and Business Overview

Internet Software And ServicesCompany

Interactive Intelligence Group M&A Summary

Interactive Intelligence Group has acquired 8 companies of its own. It has also divested 1 asset.

Interactive Intelligence Group’s largest acquisition to date was in 2010, when it acquired Global Software Services for $14M. Interactive Intelligence Group has acquired in 4 different US states, and 5 countries. The Company’s most targeted sectors include software (75%) and internet software and services (25%).

Interactive Intelligence Group Ownership

Who owns Interactive Intelligence Group?

Interactive Intelligence Group is owned by Genesys Cloud Services. It was acquired on August 31, 2016.

Interactive Intelligence Group Business Overview

Where is Interactive Intelligence Group headquartered?

Interactive Intelligence Group is headquartered in Indianapolis, Indiana.

What is Interactive Intelligence Group’s revenue?

Interactive Intelligence Group disclosed revenue of 413M USD for 2016 and 391M USD for 2015.

How many employees does Interactive Intelligence Group have?

Interactive Intelligence Group has 2,309 employees.

What sector is Interactive Intelligence Group in?

Interactive Intelligence Group is an internet software and services company.

When was Interactive Intelligence Group founded?

Interactive Intelligence Group was founded in 1994.

M&A Summary

  • M&A Total Activity9
    • M&A Buy Activity8
    • M&A Sell Activity1
  • Total Sectors Invested 2
  • Total Countries Invested 5
  • M&A Buy/Sell Connections 1

Interactive Intelligence Group, Inc.

7601 Interactive Way,
Indianapolis, Indiana 46278
United States,
(317) 872-3000
www.inin.com

Interactive Intelligence Group, Inc. is a provider of software and services designed to improve the customer experience. The company's 6,000-plus customers worldwide have benefited from its cloud and on-premises solutions for contact center, unified communications, and business process automation.


M&A Summary

Buy vs Sell

Year ≤ '19 '20 '21 '22 '23 '24 T
Buy (0.0/yr) # 8 - - - - - 8
vol $24M $24M
Sell (0.0/yr) # 1 - - - - - 1
  9

Most Recent M&A

Company Date Value Type
AcroSoft Corp. 2016-05-09 - Divestiture
Columbia, South Carolina · www.acrosoft.com
Anveshan Techsolutions Pvt. Ltd. (dba Customer360) 2015-12-10 10M USD Add-on Acquisition
Mumbai, India · www.customer360.co
OrgSpan Inc. 2014-04-17 - Add-on Acquisition
Durham, North Carolina · www.orgspan.com
Bay Bridge Decision Technologies, Inc. 2012-08-01 - Add-on Acquisition
Annapolis, Maryland · www.baybridgetech.com
Brightware B.V. 2012-04-01 - Add-on Acquisition
Culemborg, Netherlands · www.brightware.nl
Call Time Solutions Pty. Ltd. 2011-07-05 - Add-on Acquisition
Port Melbourne, Australia
Agori Communications GmbH 2011-03-01 - Add-on Acquisition
Bad Vilbel, Germany · www.agori.net
Global Software Services, Inc. (dba Latitude Software) 2010-10-05 14M USD Add-on Acquisition
Jacksonville, Florida · www.debtsoftware.com
AcroSoft Corp. 2009-05-18 - Add-on Acquisition
Columbia, South Carolina · www.acrosoft.com
View All >>

M&A by Sector

Sector Buy # Value Sell # Value
Software 6 (75%) 14M (58%) 1 (100%) -
Internet Software and Services 2 (25%) 10M (42%) - -
Total 8 $24M 1 -

By Geo

State/Country Buy Value Sell Value
United States 4 14M 1 -
  South Carolina 1 - 1 -
  North Carolina 1 - - -
  Maryland 1 - - -
  Florida 1 14M - -
Australia 1 - - -
Germany 1 - - -
India 1 10M - -
Netherlands 1 - - -
Domestic 4 (50%) 14M (58%) 1 (100%) -
Cross-border 4 (50%) 10M (42%) - -
Total 8 $24M 1 -

Deal Values

buy # Total
< $100M 2 $24M
TOTAL $24M
Largest Global Software Services, Inc. (dba Latitude Software)
$14M (2010-10-05)

M&A Connections

Deals
Divested to
Strategic(s)
100%
1 (100%)

Company Summary

SECTOR

Internet Software and Services

Revenue

413   6% 2016
391   15% 2015
341   8% 2014
318   35% 2013
237   2012
(millions of USD) Show More Show Less

Employees

2,309

Established

1994

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