Freshworks - M&A Summary and Business Overview

Internet Software And ServicesCompany

Freshworks M&A Summary

Freshworks has acquired 3 companies, including 3 in the last 5 years.

Freshworks’ largest acquisition to date was in 2024, when it acquired Device42 for $230M. Freshworks has acquired in 3 different US states. The Company’s most targeted sectors include information technology (67%) and internet software and services (34%).

Freshworks Business Overview

Where is Freshworks headquartered?

Freshworks is headquartered in San Mateo, California.

What is Freshworks’ revenue?

Freshworks disclosed revenue of 596M USD for 2023 and 498M USD for 2022.

How many employees does Freshworks have?

Freshworks has 4,900 employees.

What sector is Freshworks in?

Freshworks is an internet software and services company.

When was Freshworks founded?

Freshworks was founded in 2010.

M&A Summary

  • M&A Total Activity3
    • M&A Buy Activity3
  • Total Sectors Invested 2
  • Total Countries Invested 1

Freshworks

Freshworks, Inc.

2950 S. Delaware Street, Suite 201,
San Mateo, California 94403
United States,
(650) 513-0514
www.freshworks.com

Freshworks provides customer engagement software to businesses of all sizes, making it easy for customer support, sales and marketing professionals to communicate more effectively with customers and deliver moments of wow. Freshworks offers a full suite of SaaS (Software as a Service) products that create compelling customer experiences and lets businesses share a 360-degree view of relevant customer information internally. Freshworks was founded in 2010 and is based in San Mateo, California.


M&A Summary

Buy vs Sell

Year ≤ '19 '20 '21 '22 '23 '24 T
Buy (0.4/yr) # 1 1 - - - 1 3
vol $230M $230M
Sell (0.0/yr) # - - - - - - 0
  3

Most Recent M&A

Company Date Value Type
Device42, Inc. 2024-04-30 230M USD Add-on Acquisition
West Haven, Connecticut · www.device42.com
AnsweriQ, Inc. 2020-02-26 - Add-on Acquisition
Bellevue, Washington · www.answeriq.com
Natero, Inc. 2019-05-21 - Add-on Acquisition
Fremont, California · www.natero.com
View All >>

M&A by Sector

Sector Buy # Value Sell # Value
Information Technology 2 (67%) 230M (100%) - -
Internet Software and Services 1 (33%) - - -
Total 3 $230M - -

By Geo

State/Country Buy Value Sell Value
United States 3 230M - -
  Washington 1 - - -
  Connecticut 1 230M - -
  California 1 - - -
Total 3 $230M - -

Deal Values

buy # Total
$100M to $1B 1 $230M
TOTAL $230M
Largest Device42, Inc.
$230M (2024-04-30)

Company Summary

SECTOR

Internet Software and Services

Revenue

596   20% 2023
498   35% 2022
371   49% 2021
250   46% 2020
172   2019
(millions of USD) Show More Show Less

Employees

4,900

Established

2010

Public

NASDAQ: FRSH

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