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  6. Zendesk Acquires Unleash

M&A Deal Summary

Zendesk Acquires Unleash

On December 18, 2025, Zendesk acquired internet software and services company Unleash

Acquisition Highlights
  • This is Zendesk’s 6th transaction in the Internet Software and Services sector.
  • This is Zendesk’s 3rd transaction in the United States.
  • This is Zendesk’s 1st transaction in New York.

M&A Deal Summary
Date 2025-12-18
Target Unleash
Sector Internet Software and Services
Buyer(s) Zendesk
Deal Type Add-on Acquisition

Target

Unleash

New York, New York, United States
Unleash is a software company that provides a cloud-based headless CMS and content management platform designed for developers and product teams to create, manage, and deliver digital content across web, mobile, and application channels. The Company’s platform enables organizations to structure content centrally and distribute it via APIs to multiple front-end experiences, supporting use cases such as websites, e-commerce, SaaS products, and internal applications. Unleash is based in New York, New York.

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Buyer(S) 1

Buyer

Zendesk

San Francisco, California, United States
Category Company
Founded 2007
Sector Internet Software and Services
Employees4,520
Revenue 1.0B USD (2020)
DESCRIPTION

Zendesk is a provider of customer experience software that enables businesses to connect with customers across multiple interaction channels including telephony, chat, email, messaging, social channels, communities, review sites, and help centers. Zendesk was formed in 2007 and is based in San Francisco, California.

DEAL STATS #
Overall 7 of 7
Sector: Internet Software and Services M&A 6 of 6
Type: Add-on Acquisition M&A Deals 7 of 7
State: New York M&A 1 of 1
Country: United States M&A 3 of 3
Year: 2025 M&A 2 of 2
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2025-02-24 Local Measure

Surry Hills, Australia

Local Measure is a provider of CCaaS and advanced voice solutions and a long-time AWS partner. Local Measure was founded in 2014 and is based in Surry Hills, New South Wales.

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