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  5. Zendesk Acquires Local Measure

M&A Deal Summary

Zendesk Acquires Local Measure

On February 24, 2025, Zendesk acquired software company Local Measure

Acquisition Highlights
  • This is Zendesk’s 1st transaction in the Software sector.
  • This is Zendesk’s 1st transaction in Australia.

M&A Deal Summary
Date 2025-02-24
Target Local Measure
Sector Software
Buyer(s) Zendesk
Deal Type Add-on Acquisition

Target

Local Measure

Surry Hills, Australia
Local Measure is a provider of CCaaS and advanced voice solutions and a long-time AWS partner. Local Measure was founded in 2014 and is based in Surry Hills, New South Wales.

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Buyer(S) 1

Buyer

Zendesk

San Francisco, California, United States
Category Company
Founded 2007
Sector Internet Software and Services
Employees4,520
Revenue 1.0B USD (2020)
DESCRIPTION

Zendesk is a customer service software platform designed to bring organizations and their customers closer together. Zendesk was formed in 2007 and is based in San Francisco, California.

DEAL STATS #
Overall 6 of 6
Sector (Software) 1 of 1
Type (Add-on Acquisition) 6 of 6
Country (Australia) 1 of 1
Year (2025) 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2024-03-14 Ultimate

Helsinki, Finland

Ultimate is a customer support automation platform, that brings the tools, team, and tactics that can take clients from 0 to +60% automation across digital support channels, including chat, email, messaging, and more. Ultimate was founded in 2016 and is based in Helsinki, Finland.

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