M&A Deal Summary

Zendesk Acquires Local Measure

On February 24, 2025, Zendesk acquired software company Local Measure

Acquisition Highlights
  • This is Zendesk’s 1st transaction in the Software sector.
  • This is Zendesk’s 1st transaction in Australia.

M&A Deal Summary

Date 2025-02-24
Target Local Measure
Sector Software
Buyer(s) Zendesk
Deal Type Add-on Acquisition

Target

Local Measure

Surry Hills, Australia
Local Measure is a provider of CCaaS and advanced voice solutions and a long-time AWS partner. Local Measure was founded in 2014 and is based in Surry Hills, New South Wales.

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Buyer(S) 1

Buyer

Zendesk

San Francisco, California, United States

Category Company
Founded 2007
Sector Internet Software and Services
Employees4,520
Revenue 1.0B USD (2020)
DESCRIPTION

Zendesk is a provider of customer experience software that enables businesses to connect with customers across multiple interaction channels including telephony, chat, email, messaging, social channels, communities, review sites, and help centers. Zendesk was formed in 2007 and is based in San Francisco, California.


DEAL STATS #
Overall 6 of 7
Sector: Software M&A 1 of 1
Type: Add-on Acquisition M&A Deals 6 of 7
Country: Australia M&A 1 of 1
Year: 2025 M&A 1 of 2
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2024-03-14 Ultimate

Helsinki, Finland

Ultimate is a customer support automation platform, that brings the tools, team, and tactics that can take clients from 0 to +60% automation across digital support channels, including chat, email, messaging, and more. Ultimate was founded in 2016 and is based in Helsinki, Finland.

Buy -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2025-12-18 Unleash

New York, New York, United States

Unleash is a software company that provides a cloud-based headless CMS and content management platform designed for developers and product teams to create, manage, and deliver digital content across web, mobile, and application channels. The Company’s platform enables organizations to structure content centrally and distribute it via APIs to multiple front-end experiences, supporting use cases such as websites, e-commerce, SaaS products, and internal applications. Unleash is based in New York, New York.

Buy -