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  5. Webhelp S.A. Acquires Perry & Knorr

M&A Deal Summary

Webhelp S.A. Acquires Perry & Knorr

On June 30, 2015, Webhelp S.A. acquired business services company Perry & Knorr from Walter Services

Acquisition Highlights
  • This is Webhelp S.A.’s 2nd transaction in the Business Services sector.
  • This is Webhelp S.A.’s 1st transaction in Germany.

M&A Deal Summary
Date 2015-06-30
Target Perry & Knorr
Sector Business Services
Buyer(s) Webhelp S.A.
Sellers(s) Walter Services
Deal Type Divestiture

Target

Perry & Knorr

Berlin, Germany
Perry & Knorr GmbH is a provider of business process outsourcing services. Perry & Knorr is mainly active in the areas of customer retention, technical support, order tracking and account management. Focus industries include telecommunications, media, energy and mail order.

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Buyer(S) 1

Buyer

Webhelp S.A.

Paris, France
Category Company
Founded 2000
Sector Business Services
DESCRIPTION

Webhelp S.A.is a global business process outsourcer (BPO), specializing in customer experience and payment services in addition to sales and marketing services across voice, social and digital channels.

DEAL STATS #
Overall 5 of 16
Sector: Business Services M&A 2 of 7
Type: Divestiture M&A Deals 2 of 2
Country: Germany M&A 1 of 2
Year: 2015 M&A 2 of 4
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2015-06-30 OnLine

Milan, Italy

OnLine specialises in outsourced delivery of sales processes for the IT sector. Its customer’s inlcude HP, Cisco and Microsoft.

Buy -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2015-10-02 CSM SA

Geneva, Switzerland

CSM SA is a provider of consulting services in the communication sector. The company is based in Geneva, Switzerland.

Buy -

Seller(S) 1

SELLER

Walter Services

Ettlingen, Germany
Category Company
Founded 1978
Sector Business Services
Employees8,500
Revenue 200M EUR (2010)
DESCRIPTION

Walter Services is a German provider of business process outsourcing (BPO) services for contacts with consumers. The services offered extend over the entire value chain of consumer contact. The company employs over 8,500 employees in total, who work in 19 locations in four countries (Germany, Austria, Poland and Romania).

DEAL STATS #
Overall 2 of 2
Sector: Business Services M&A 1 of 1
Type: Divestiture M&A Deals 2 of 2
Country: Germany M&A 1 of 1
Year: 2015 M&A 2 of 2
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2015-06-30 OnLine

Milan, Italy

OnLine specialises in outsourced delivery of sales processes for the IT sector. Its customer’s inlcude HP, Cisco and Microsoft.

Sell -
Mergr

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