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M&A Deal Summary

Webhelp S.A. Acquires OneLink

On July 13, 2021, Webhelp S.A. acquired business services company OneLink from One Equity Partners and Caoba Capital

Acquisition Highlights
  • This is Webhelp S.A.’s 7th transaction in the Business Services sector.
  • This is Webhelp S.A.’s 1st transaction in Guatemala.

M&A Deal Summary
Date 2021-07-13
Target OneLink
Sector Business Services
Buyer(s) Webhelp S.A.
Sellers(s) One Equity Partners
Caoba Capital
Deal Type Add-on Acquisition

Target

OneLink

Edificio Cocopat, Guatemala
OneLink is a provider of business process outsourcing (BPO) services. OneLink serves North and Latin American clients in the consumer, telecom, technology, and travel and leisure sectors from 12 state-of-the-art delivery centers in El Salvador, Nicaragua, Colombia, and Guatemala. The Company’s 8,000-plus employees provide an integrated portfolio of BPO services, including customer relationship management, sales, technical support, finance and accounting, logistics, supply chain, and other back-office services. OneLink based in Edificio Cocopat, Guatemala.

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Buyer(S) 1

Buyer

Webhelp S.A.

Paris, France
Category Company
Founded 2000
Sector Business Services
DESCRIPTION

Webhelp S.A.is a global business process outsourcer (BPO), specializing in customer experience and payment services in addition to sales and marketing services across voice, social and digital channels.

DEAL STATS #
Overall 16 of 16
Sector: Business Services M&A 7 of 7
Type: Add-on Acquisition M&A Deals 14 of 14
Country: Guatemala M&A 1 of 1
Year: 2021 M&A 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2018-05-16 SIA Runway

Riga, Latvia

SIA Runway is a BPO service company, providing various outsourcing services that are individually designed for each client's specific needs and requirements. SIA Runway was established in 2003 and is based in Riga, Latvia.

Buy -

Seller(S) 2

SELLER

One Equity Partners

New York, New York, United States

Investor Investor Investor Investor Investor

Category Private Equity Firm
Founded 2001
PE ASSETS 10.0B USD
Size Mega
Type Sector Agnostic
DESCRIPTION

One Equity Partners (OEP) is a private equity firm that targets buyout and growth capital investments in North America, Europe, and Asia. OEP prefers to be the lead investor and typically commits $30 to $150 million per transaction. Sectors of interest include industrial products/services, consumer, retail, chemicals, media, communications, and healthcare. One Equity Partners was formed in 2001 and spun out of JP Morgan Chase in 2015. One Equity Partners is based in New York, New York.

DEAL STATS #
Overall 51 of 67
Sector: Business Services M&A 5 of 6
Type: Add-on Acquisition M&A Deals 31 of 37
Country: Guatemala M&A 1 of 1
Year: 2021 M&A 7 of 10
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2021-06-30 Grupo Phoenix

Bogotá , Colombia

Grupo Phoenix is a manufacturer of rigid packaging containers for the global food and beverage industry. Grupo Phoenix is based in Bogotá, Columbia.

Sell -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2021-07-19 Cicor

Bronschhofen, Switzerland

Cicor engages in the development and manufacture of electronic components and systems worldwide. The company operates in two divisions, AMS and ES. Cicor was founded in 1966 and is headquartered in Bronschhofen, Switzerland.

Buy -
SELLER

Caoba Capital

San Salvador, El Salvador

Investor Investor

Category Private Equity Firm
Founded 2005
Size Small
Type Sector Agnostic
DESCRIPTION

Caoba Capital is a private equity firm focused on aerospace, services, industrial, logistics and outsourcing sectors. Caoba Capital targets a minimum investment ticket of $20 million of investment with enterprise values between $40 and $400M. Caoba Capital was formed in 2005 and is based in El Salvador.

DEAL STATS #
Overall 1 of 1
Sector: Business Services M&A 1 of 1
Type: Add-on Acquisition M&A Deals 1 of 1
Country: Guatemala M&A 1 of 1
Year: 2021 M&A 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2017-12-05 OneLink

Edificio Cocopat, Guatemala

OneLink is a provider of business process outsourcing (BPO) services. OneLink serves North and Latin American clients in the consumer, telecom, technology, and travel and leisure sectors from 12 state-of-the-art delivery centers in El Salvador, Nicaragua, Colombia, and Guatemala. The Company’s 8,000-plus employees provide an integrated portfolio of BPO services, including customer relationship management, sales, technical support, finance and accounting, logistics, supply chain, and other back-office services. OneLink based in Edificio Cocopat, Guatemala.

Buy -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2021-09-08 Eventus

Austin, Texas, United States

Eventus is a global provider of multi-asset class trade surveillance and market risk solutions. Its powerful, award-winning Validus platform is easy to deploy, customize and operate across equities, options, futures, foreign exchange (FX), fixed income, and digital asset markets. Eventus is based in Austin, Texas.

Buy -
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