Add-on Acquisition • Business Services

Webhelp S.A. Acquires Callpex Cagri Merkezi Ve Musteri Hizmetleri A.S.

On October 2, 2015, Webhelp S.A. acquired business services company Callpex Cagri Merkezi Ve Musteri Hizmetleri A.S.

Acquisition Context
  • This is Webhelp S.A.’s 4th transaction in the Business Services sector.
  • This is Webhelp S.A.’s 1st transaction in Turkey.

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M&A Deal Summary

Date October 2, 2015
Target Callpex Cagri Merkezi Ve Musteri Hizmetleri A.S.
Sector Business Services
Buyer(s) Webhelp S.A.
Deal Type Add-on Acquisition

Target Company

Callpex Cagri Merkezi Ve Musteri Hizmetleri A.S.

Istanbul, Turkey
Callpex Cagri Merkezi Ve Musteri Hizmetleri A.S. is a provider of call center services. The company was founded in 2008 and is based in Istanbul, Turkey.
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Buyer Overview 1

Buyer

Webhelp S.A.

Paris, France

Category Company
Founded 2000
Sector Business Services
DESCRIPTION

Webhelp S.A.is a global business process outsourcer (BPO), specializing in customer experience and payment services in addition to sales and marketing services across voice, social and digital channels.


Deal Context for Buyer #
Overall 7 of 16
Sector: Business Services 4 of 7
Type: Add-on Acquisition 5 of 14
Country: Turkey 1 of 1
Year: 2015 4 of 4
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2015-10-02 CSM SA

Geneva, Switzerland

CSM SA is a provider of consulting services in the communication sector. The company is based in Geneva, Switzerland.

Buy -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2016-06-23 GoExcellent

Stockholm, Sweden

GoExcellent is specialized in operating contact centers in the Nordics. GoExcellent has nine centres employing 1,700 people across Sweden, Finland, Norway and Denmark and specialises in the technology, media and telecoms sectors.

Buy -