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M&A Deal Summary

Vista Equity Partners Acquires Aspect Communications

On January 1, 2003, private equity firm Vista Equity Partners acquired communications company Aspect Communications

Acquisition Highlights
  • This is Vista Equity Partners’ 1st transaction in the Communications sector.
  • This is Vista Equity Partners’ 3rd transaction in the United States.
  • This is Vista Equity Partners’ 1st transaction in California.
Investment Fate
  • Aspect Communications was sold to a strategic buyer in 2005.

M&A Deal Summary
Date 2003-01-01
Target Aspect Communications
Sector Communications
Buyer(s) Vista Equity Partners
Deal Type Buyout (LBO, MBO, MBI)

Target

Aspect Communications

San Jose, California, United States
Aspect Communications Corporation ("Aspect") was a leading provider of contact center software solutions and services that enable businesses to manage and optimize customer communications. Aspect's global customer base included more than two-thirds of the Fortune 50 and leading corporations in a range of industries, including transportation, financial services, insurance, telecommunications, retail and outsourcing, as well as large government agencies.

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Buyer(S) 1

Buyer

Vista Equity Partners

Austin, Texas, United States

Investor Investor Investor Investor

Category Private Equity Firm
Founded 2000
PE ASSETS 100.0B USD
Size Mega
Type Sector Focused
DESCRIPTION
Entrance to Frost Bank Tower, Vista Equity's main office in Austin, Texas.
Entrance to Frost Bank Tower, Vista Equity's main office in Austin, Texas.

Vista Equity Partners is a mega-sized asset management firm focused on private equity, public equity, credit, and other strategies. The Firm's private equity group looks to invest in and acquire software and technology enabled services companies. Specific areas of interest include software, software-as-a-service (SaaS), technology-enabled business services, and technology-enabled information services. Vista can commit up to $700 million per transaction and will consider a variety transaction situations, including management/leveraged buyouts, growth or acquisition financings, recapitalizations or restructurings, spinouts, and take privates. Vista Equity Partners was formed in 2000 and is based in Austin, Texas.

DEAL STATS #
Overall 3 of 149
Sector (Communications) 1 of 2
Type (Buyout (LBO, MBO, MBI)) 3 of 27
State (California) 1 of 17
Country (United States) 3 of 138
Year (2003) 1 of 2
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2002-05-01 SRC Software

Portland, Oregon, United States

SRC Software, Inc. is a developer of financial-planning and performance-management software.

Buy -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2003-06-01 SER Solutions

Dulles, Virginia, United States

SER Solutions delivers unsurpassed contact center management solutions to support business activities such as planned and proactive customer care, telemarketing, collections, fundraising, emergency notifications, and political calling. SER's solutions enable enterprises to turn customers into loyal, long-term sources of recurring revenue by generating increased customer loyalty, expanding up-sell and cross-sell opportunities, maximizing agent productivity, and reducing costs. The company is headquartered in Dulles, Virginia with operations in North America, Europe, and Asia Pacific.

Buy -
Mergr

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