M&A Deal Summary

Verint Systems Acquires Conversocial

On August 10, 2021, Verint Systems acquired internet software and services company Conversocial from Octopus Investments for 50M USD

Acquisition Highlights
  • This is Verint Systems’ 4th transaction in the Internet Software and Services sector.
  • This is Verint Systems’ 4th largest (disclosed) transaction.
  • This is Verint Systems’ 10th transaction in the United States.
  • This is Verint Systems’ 1st transaction in New York.

M&A Deal Summary
Date 2021-08-10
Target Conversocial
Sector Internet Software and Services
Buyer(s) Verint Systems
Sellers(s) Octopus Investments
Deal Type Add-on Acquisition
Deal Value 50M USD

Target

Conversocial

New York, New York, United States
Conversocial is a cloud solution that enables businesses to manage social media as a large-scale customer service channel. Hundreds of major brands use Conversocial in the contact center to handle high-volume customer service through social media in the most efficient and secure way possible. Conversocial was formed in 2009 and is based in New York, New York.

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Buyer(S) 1

Buyer

Verint Systems

Melville, New York, United States
Category Company
Founded 1994
Sector Information Technology
Employees4,300
Revenue 910M USD (2024)
DESCRIPTION

Verint Systems is a provider of Actionable Intelligence solutions to clients. The company's portfolio of Enterprise Intelligence Solutions and Security Intelligence Solutions helps organizations Make Big Data Actionable through the ability to capture, analyze and act on large volumes of rich, complex, and often underused information sources such as voice, video, and unstructured text. Verint Systems was founded in 1994 and is based in Melville, New York.

DEAL STATS #
Overall 11 of 12
Sector (Internet Software and Services) 4 of 5
Type (Add-on Acquisition) 10 of 11
State (New York) 1 of 1
Country (United States) 10 of 10
Year (2021) 1 of 1
Size (of disclosed) 4 of 6
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2018-12-17 ForeSee Results

Ann Arbor, Michigan, United States

ForeSee Results, Inc. is a provider of software solutions to retail, financial services, utilities, and the public sector to measure and benchmark a 360-degree view of the customer across every touchpoint in digital, location, and contact center. ForeSee Results was founded in 2001 and is based in Ann Arbor, Michigan.

Buy -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2023-03-09 Qudini

London, United Kingdom

Qudini is a provider of an appointment scheduling business for retail and banking industry. Qudini was founded in 2012 and is based in London, England.

Buy -

Seller(S) 1

SELLER

Octopus Investments

London, United Kingdom

Investor Investor Investor Investor Investor

Category Asset Manager
Founded 2000
PE ASSETS 8.3B GBP
Size Mega
Type Sector Agnostic
DESCRIPTION

Octopus Investments Limited is a private equity group that invests in lower middle-market UK based companies. Octopus looks to invest in buyouts, buy-ins, industry consolidations, and situations requiring development capital. Octopus' target investment size is £250k to £5 million in sectors such as business services, food/beverage, education and training, environmental services, media, marketing, healthcare, consumer, retail, leisure, and manufacturing. The Firm seeks businesses with a sustainable competitive advantage, whether through a unique product, IP, brand names or trade marks. Octopus Private Equity was formed in 2004 and is based in London.

DEAL STATS #
Overall 27 of 27
Sector (Internet Software and Services) 7 of 7
Type (Add-on Acquisition) 16 of 16
State (New York) 1 of 1
Country (United States) 1 of 1
Year (2021) 4 of 4
Size (of disclosed) 4 of 8
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2021-06-29 Sycurio

Surrey, United Kingdom

Sycurio is a provider of fraud prevention software necessary for companies to take secure customer payments over the phone. Sycurio technology masks the tones from a cardholder’s telephone and replaces them with an unrecognizable flat tone. Sycurio was founded in 2009 and is based in Surrey, United Kingdom.

Sell -
Mergr

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