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  6. UJET Acquires Spiral

M&A Deal Summary

UJET Acquires Spiral

On November 18, 2025, UJET acquired information technology company Spiral

Acquisition Highlights
  • This is UJET’s 1st transaction in the Information Technology sector.
  • This is UJET’s 1st transaction in the United States.
  • This is UJET’s 1st transaction in Washington.

M&A Deal Summary
Date 2025-11-18
Target Spiral
Sector Information Technology
Buyer(s) UJET
Deal Type Add-on Acquisition

Target

Spiral

Seattle, Washington, United States
Spiral is a tech company that uses AI to analyze customer feedback, including chats, calls, surveys, and reviews, to detect and prioritize issues in customer support, product, and CX teams. Its system applies large language models (LLMs) to root-cause problems and raises alerts about emerging trends, helping companies act before issues escalate. Spiral was founded in 2018 and is headquartered in Seattle, Washington.

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Buyer(S) 1

Buyer

UJET

San Francisco, California, United States
Category Company
Sector Internet Software and Services
DESCRIPTION

UJET provides an AI-powered cloud contact center platform designed to modernize customer service operations. UJET is based in San Francisco, California.

DEAL STATS #
Overall 1 of 1
Sector: Information Technology M&A 1 of 1
Type: Add-on Acquisition M&A Deals 1 of 1
State: Washington M&A 1 of 1
Country: United States M&A 1 of 1
Year: 2025 M&A 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2025-07-28 UJET - Professional Services Business Unit

San Francisco, California, United States

UJET's Professional Services Business Unit specializes in deploying AI-powered contact center solutions built on Google Cloud. UJET's Professional Services Business Unit is based in San Francisco, California.

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