M&A Deal Summary |
|
|---|---|
| Date | 2025-09-18 |
| Target | Peak Support |
| Sector | Business Services |
| Buyer(s) | Ubiquity |
| Deal Type | Add-on Acquisition |
| Advisor(s) | Canaccord Genuity (Financial) |
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Ubiquity is a multinational business process outsourcing and fastest-growing private company in the United States. The company's Relationship-based Outsourcing pioneers next-gen CX, changing how brands interact with customers in an omnichannel world. Its team of 6,000+ dedicated problem-solvers combines deep industry knowledge with an agile methodology to understand how customer experience supports a brand's objectives and devise plans to accelerate toward them. Ubiquity provides multilingual, end-to-end solutions across industries, including customer experience management services, interactive voice response (IVR) and AI-enabled technologies, and Banking Operations support, incorporating fraud investigation, ID verification, and dispute and chargeback management. Ubiquity was founded in 2012 and is based in New York.
| DEAL STATS | # |
|---|---|
| Overall | 2 of 2 |
| Sector: Business Services M&A | 1 of 1 |
| Type: Add-on Acquisition M&A Deals | 2 of 2 |
| State: Massachusetts M&A | 1 of 1 |
| Country: United States M&A | 2 of 2 |
| Year: 2025 M&A | 1 of 1 |
| DATE | TARGET | DEAL TYPE | VALUE |
|---|---|---|---|
| 2024-04-18 |
Zero Variance
New York, New York, United States Zero Variance is a PCI-certified, customer experience and business intelligence provider. Working with some of the world's most recognizable brands, they provide actionable business intelligence for consumer interaction channels, monitoring voice, chat, email, and social media. Zero Variance was founded in 2002 and is based in New York, New York. |
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