M&A Deal Summary

TeamSupport Acquires SnapEngage

On May 20, 2021, TeamSupport acquired software company SnapEngage

Acquisition Highlights
  • This is TeamSupport’s 1st transaction in the Software sector.
  • This is TeamSupport’s 1st transaction in the United States.
  • This is TeamSupport’s 1st transaction in Colorado.

M&A Deal Summary

Date 2021-05-20
Target SnapEngage
Sector Software
Buyer(s) TeamSupport
Deal Type Add-on Acquisition

Target

SnapEngage

Boulder, Colorado, United States
SnapEngage offers enterprise chat software for sales and support teams. With over 21 thousand users in 87 countries, its clients consistently capture more leads, increase CSAT/NPS scores, and lower cost per interaction after implementing SnapEngage. The company's premier chat platform is intelligently designed and adaptable to help B2B businesses drive customer engagement. SnapEngage was founded in 2008 and is headquartered in Boulder, Colorado.

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Buyer(S) 1

Buyer

TeamSupport

Dallas, Texas, United States

Category Company
Founded 2008
Sector Software
DESCRIPTION

TeamSupport is a customer support software company purpose-built for B2B software and technology companies. TeamSupport provides a comprehensive suite of post-sale customer support and customer success solutions that help increase collaboration, net retention, customer engagement, and the overall lifetime value of a customer. TeamSupport was founded in 2008 and is based in Dallas, Texas.


DEAL STATS #
Overall 1 of 1
Sector: Software M&A 1 of 1
Type: Add-on Acquisition M&A Deals 1 of 1
State: Colorado M&A 1 of 1
Country: United States M&A 1 of 1
Year: 2021 M&A 1 of 1