M&A Deal Summary

SupportLogic Acquires xFind

On August 1, 2024, SupportLogic acquired software company xFind

Acquisition Highlights
  • This is SupportLogic’s 1st transaction in the Software sector.
  • This is SupportLogic’s 1st transaction in Israel.

M&A Deal Summary
Date 2024-08-01
Target xFind
Sector Software
Buyer(s) SupportLogic
Deal Type Add-on Acquisition

Target

xFind

Tel Aviv, Israel
xFind is a precision-guided RAG knowledge technology. xFind developed advanced AI technologies to extract knowledge from across all organizational sources and generate precise answers with the highest confidence through any customer-facing system, including CRMs, customer portals, and chatbots. xFind was formed in 2019 and is headquartered in Tel Aviv, Israel.

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Buyer(S) 1

Buyer

SupportLogic

San Jose, California, United States
Category Company
Sector Information Technology
DESCRIPTION

SupportLogic is a support experience (SX) management platform that enables companies to proactively understand and act on the voice of the customer to build healthy relationships and maximize customer lifetime value. SupportLogic is based in San Jose, California.

DEAL STATS #
Overall 2 of 2
Sector (Software) 1 of 1
Type (Add-on Acquisition) 2 of 2
Country (Israel) 1 of 1
Year (2024) 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2023-01-25 Emtropy Labs

San Jose, California, United States

Emtropy Labs is a provider of technology that automates quality assurance (QA) for enterprise support centers. Emtropy Labs is based in San Jose, California.

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