M&A Deal Summary

Sitel Worldwide Acquires Sykes

On June 18, 2021, Sitel Worldwide acquired information technology company Sykes for 2.2B USD

Acquisition Highlights
  • This is Sitel Worldwide’s 1st transaction in the Information Technology sector.
  • This is Sitel Worldwide’s largest (disclosed) transaction.
  • This is Sitel Worldwide’s 1st transaction in the United States.
  • This is Sitel Worldwide’s 1st transaction in Florida.

M&A Deal Summary
Date 2021-06-18
Target Sykes
Sector Information Technology
Buyer(s) Sitel Worldwide
Deal Type Add-on Acquisition
Deal Value 2.2B USD
Advisor(s) Goldman Sachs (Financial)
Shumaker, Loop & Kendrick (Legal)

Target

Sykes

Tampa, Florida, United States
Sykes' corporate headquarters at Rivergate Tower in Tampa, Florida.
Sykes' corporate headquarters at Rivergate Tower in Tampa, Florida.
Sykes is a provider of customer contact management IT solutions and services in the business process outsourcing (BPO) arena. Sykes was founded in 1977 and is based in Tampa, Florida.

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Buyer(S) 1

Buyer

Sitel Worldwide

Nashville, Tennessee, United States
Category Company
Sector Business Services
Revenue 1.4B USD (2014)
DESCRIPTION

Sitel Worldwide Corp. is a provider of fully integrated services that include customer care, technical support, sales programs, risk management, retention strategies, customer acquisition, back-office processing and collections and receivables.

DEAL STATS #
Overall 1 of 1
Sector (Information Technology) 1 of 1
Type (Add-on Acquisition) 1 of 1
State (Florida) 1 of 1
Country (United States) 1 of 1
Year (2021) 1 of 1
Size (of disclosed) 1 of 1
Mergr

Product

Company

Legal