Add-on Acquisition • Business Services

RDCP Group Exits Intelling

On August 20, 2024, StarTek invested in business services company Intelling from RDCP Group

Investment Context
  • This is StarTek’s 4th transaction in the Business Services sector.
  • This is StarTek’s 1st transaction in the United Kingdom.

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Investment Summary

Date August 20, 2024
Target Intelling
Sector Business Services
Investor(s) StarTek
Sellers(s) RDCP Group
Deal Type Add-on Acquisition

Target Company

Intelling

Manchester, United Kingdom
Intelling provides a range of inbound and outbound telemarketing and customer care services, specializing in the business to the consumer market. Intelling was founded in 2012 and is based in Manchester, England.
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Investor Overview 1

Investor

StarTek

Denver, Colorado, United States

Category Company
Founded 1987
Sector Business Services
Revenue 704M USD (2021)
DESCRIPTION

StarTek is a provider of delivering customer experience (CX) excellence for brands. Spread across 12 countries, its 38,000 associates create memorable, personalized experiences in both voice and non-voice channels. The company's clients span from Fortune 500s to fast-growing startups in a diverse range of industries, including cable, media, and telecom; travel and hospitality; retail and e-commerce and banking and financial services. StarTek was founded in 1987 and is based in Denver, Colorado.


Deal Context for Investor #
Overall 6 of 6
Sector: Business Services 4 of 4
Type: Add-on Acquisition 2 of 2
Country: United Kingdom 1 of 1
Year: 2024 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2023-01-11 Contact Center Company

Riyadh, Saudi Arabia

Contact Center Company is a provider of outsourcing and BPO services. Contact Center Company is based in Riyadh, Saudi Arabia.

Sell $61M

Seller Profile 1

DESCRIPTION

RDCP Group acquires majority stakes in established UK-based companies with a defendable business model, sustainable market position, and strong management. RDCP is a long-term investment group and looks to own its acquisitions on a permanent basis. The Firm is sector agnostic and prefers probable lower middle-market companies with £2 to £20 million of EBITDA. RDCP Group was formed in 2015 and is headquartered in London.


Deal Context for Seller #
Overall 1 of 1
Sector: Business Services 1 of 1
Type: Add-on Acquisition 1 of 1
Country: United Kingdom 1 of 1
Year: 2024 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2023-05-03 Majestic Designs

Somerset, United Kingdom

Majestic Designs is a windows, doors and conservatories manufacturing business. Majestic Designs is based in Somerset, United Kingdom.

Buy -