M&A Deal Summary

Qualtrics Acquires Clarabridge

On July 29, 2021, Qualtrics acquired software company Clarabridge from Summit Partners for 1.1B USD

Acquisition Highlights
  • This is Qualtrics’ 2nd transaction in the Software sector.
  • This is Qualtrics’ largest (disclosed) transaction.
  • This is Qualtrics’ 3rd transaction in the United States.
  • This is Qualtrics’ 1st transaction in Virginia.

M&A Deal Summary

Date 2021-07-29
Target Clarabridge
Sector Software
Buyer(s) Qualtrics
Sellers(s) Summit Partners
Deal Type Add-on Acquisition
Deal Value 1.1B USD
Advisor(s) Qatalyst Partners (Financial)
Cooley (Legal)

Target

Clarabridge

Reston, Virginia, United States
Clarabridge is a provider of omnichannel conversational analytics. Clarabridge helps the world's leading brands take a data-driven, customer-focused approach to everything they do. Using AI-powered conversational analytics, Clarabridge's platform enables brands to extract actionable insights from every customer interaction to grow sales, ensure compliance, and increase operational efficiencies. Clarabridge was founded in 2006 and is based in Reston, Virginia.

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Buyer(S) 1

Buyer

Qualtrics

Provo, Utah, United States

Category Company
Founded 2002
Sector Internet Software and Services
Employees3,455
Revenue 1.5B USD (2022)
DESCRIPTION

Qualtrics is a software-as-a-service company that helps clients monitor and gather customer insights. Qualtrics has pioneered a new category of software that enables organizations to deliver the experiences that turn their customers into fanatics, employees into ambassadors, brands into religions, and products into obsessions. Qualtrics was founded in 2002 and is based in Provo, Utah.


DEAL STATS #
Overall 3 of 3
Sector (Software) 2 of 2
Type (Add-on Acquisition) 3 of 3
State (Virginia) 1 of 1
Country (United States) 3 of 3
Year (2021) 1 of 1
Size (of disclosed) 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2018-04-12 Delighted

Palo Alto, California, United States

Delighted, Inc. is a customer experience (CX) measurement and rating company which provides one of the fastest and easiest ways to gather actionable feedback. Delighted was founded in 2013 and is based in Palo Alto, California.

Buy -

Seller(S) 1

SELLER

Summit Partners

Boston, Massachusetts, United States

Investor Investor Investor Investor Investor


Category Growth Capital Firm
Founded 1984
PE ASSETS 39.0B USD
Size Mega
Type Sector Agnostic
DESCRIPTION

Summit Partners is a private investment and asset management firm focused on venture, growth, credit, and public equity investing. Sectors of interest include business services, communications technology and services, consumer products, energy, financial services, healthcare and life sciences, industrial products, internet/information services, media/entertainment, semiconductors, electronics, and software. Summit Partners is known for having a proactive business development group for sourcing transactions. Summit will consider both minority or majority investment stakes and is willing to commit as little as $10 million or as much as $500 million in combined debt/junior capital per transaction. The Firm's geographic coverage spans North America and Europe. Summit Partners was formed in 1984 and is headquartered in Boston, Massachusetts.


DEAL STATS #
Overall 263 of 285
Sector (Software) 49 of 51
Type (Add-on Acquisition) 117 of 127
State (Virginia) 7 of 7
Country (United States) 231 of 246
Year (2021) 14 of 23
Size (of disclosed) 8 of 49
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2021-07-21 Teaching Strategies

Bethesda, Maryland, United States

Teaching Strategies is a provider of childhood educational resources, including curriculum and web-based assessment products. Teaching Strategies offers the industry’s widest selection of research-based, developmentally appropriate instruction and assessment products to the growing early childhood market. Teaching Strategies was established in 1988 and is based in Bethesda, Maryland.

Sell -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2021-09-13 TurningPoint Healthcare Solutions

Lake Mary, Florida, United States

TurningPoint Healthcare Solutions provides an innovative suite of specialty care management services and technologies focused on managing complex conditions including musculoskeletal (MSK), ENT, sleep, and cardiac care. TurningPoint Healthcare Solutions was founded in 2014 and is based in Lake Mary, Florida.

Buy -