M&A Deal Summary

Qualfon S.C. Acquires Data Control Group

On April 2, 2013, Qualfon S.C. acquired information technology company Data Control Group

Acquisition Highlights
  • This is Qualfon S.C.’s 1st transaction in the Information Technology sector.
  • This is Qualfon S.C.’s 1st transaction in the United States.
  • This is Qualfon S.C.’s 1st transaction in Kentucky.

M&A Deal Summary

Date 2013-04-02
Target Data Control Group
Sector Information Technology
Buyer(s) Qualfon S.C.
Deal Type Add-on Acquisition

Target

Data Control Group

Shelbyville, Kentucky, United States
DCG provides a IT solutions expertise in analyzing, redesigning, and operating back-office solutions that improve accuracy into the 97% – 99.9% range with an average cost-savings of 15% for onshore and 40% for offshore solutions.

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Buyer(S) 1

Buyer

Qualfon S.C.

Mexico City, Mexico

Category Company
Founded 1996
Sector Information Technology
DESCRIPTION

Qualfon, is a business process and contact center outsourcing services company that offers customer management services in Mexico, Central and South America, Asia, the Philippines, the United States, and Europe. Based in San Pedro Garza Garcia, Mexico, the company has a strong track record of customer service and back-office processing growth with experienced leadership. It has been servicing BPO clients since its founding in 1996 and, today, it has 8,500 employees servicing its international base of clients.


DEAL STATS #
Overall 1 of 6
Sector: Information Technology M&A 1 of 1
Type: Add-on Acquisition M&A Deals 1 of 6
State: Kentucky M&A 1 of 1
Country: United States M&A 1 of 5
Year: 2013 M&A 1 of 1
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2014-05-06 Center Partners

Fort Collins, Colorado, United States

Center Partners, Inc. is a contact center outsourcing company. Center Partners provides customer sales and support solutions for distinguished brands requiring superior consumer experience. Center Partners services multiple industries including retail, financial services, consumer products, media, and technology companies.

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