M&A Deal Summary

NICE Acquires WorkFlex Solutions

On October 12, 2017, NICE acquired information technology company WorkFlex Solutions

Acquisition Highlights
  • This is NICE’s 1st transaction in the Information Technology sector.
  • This is NICE’s 12th transaction in the United States.
  • This is NICE’s 1st transaction in Ohio.

M&A Deal Summary

Date 2017-10-12
Target WorkFlex Solutions
Sector Information Technology
Buyer(s) NICE
Deal Type Add-on Acquisition

Target

WorkFlex Solutions

Cincinnati, Ohio, United States
WorkFlex Solutions LLC is a provider of workforce engagement and is at the forefront of providing patented intelligent automation technology to maximize scheduling flexibility, optimize intraday performance, and reduce administrative overhead. WorkFlex Solutions LLC was established in 2009 and is based in Cincinnati, Ohio.

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Buyer(S) 1

Buyer

NICE

Ra'anana, Israel

Category Company
Founded 1986
Sector Software
Employees8,726
Revenue 2.7B USD (2024)
DESCRIPTION

NICE is a global enterprise software provider that enables organizations to improve customer experience, drive business performance, ensure compliance and fight financial crime. The Company's mission is to provide organizations with the confidence in making the right business decisions based on accurate, relevant and insightful information. NICE helps companies understand their customers and predict their needs, optimize their workforce to drive greater efficiency, and identify suspicious behaviour to prevent financial crime. NICE does this by capturing customer interactions and transactions across multiple channels and sources. NICE then applies analytics to this data to provide real-time insight and uncover intent. The Company's solutions allow organizations to operationalize this insight and embed it within their workflows and daily business processes. NICE was founded in 1986 and is based in Ra'anana, Israel.


DEAL STATS #
Overall 17 of 24
Sector: Information Technology M&A 1 of 1
Type: Add-on Acquisition M&A Deals 16 of 23
State: Ohio M&A 1 of 1
Country: United States M&A 12 of 16
Year: 2017 M&A 2 of 2
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2017-07-01 Satmetrix

San Mateo, California, United States

Satmetrix is a provider of online applications and consulting services. The Company was established in 1997 and is headquartered in San Mateo, California.

Buy -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2018-04-26 Mattersight

Chicago, Illinois, United States

Mattersight Corp. is a provider of cloud based analytics for customer service organizations. Mattersight Corp. was founded in 1994 and is headquartered in Chicago, Illinois.

Buy -