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NICE is a global enterprise software provider that enables organizations to improve customer experience, drive business performance, ensure compliance and fight financial crime. The Company's mission is to provide organizations with the confidence in making the right business decisions based on accurate, relevant and insightful information. NICE helps companies understand their customers and predict their needs, optimize their workforce to drive greater efficiency, and identify suspicious behaviour to prevent financial crime. NICE does this by capturing customer interactions and transactions across multiple channels and sources. NICE then applies analytics to this data to provide real-time insight and uncover intent. The Company's solutions allow organizations to operationalize this insight and embed it within their workflows and daily business processes. NICE was founded in 1986 and is based in Ra'anana, Israel.
| DEAL STATS | # |
|---|---|
| Overall | 16 of 24 |
| Sector: Internet Software and Services M&A | 3 of 8 |
| Type: Add-on Acquisition M&A Deals | 15 of 23 |
| State: California M&A | 3 of 6 |
| Country: United States M&A | 11 of 16 |
| Year: 2017 M&A | 1 of 2 |
| DATE | TARGET | DEAL TYPE | VALUE |
|---|---|---|---|
| 2016-05-18 |
InContact
Salt Lake City, Utah, United States InContact, Inc. is a provider of end-to-end cloud-based contact center services and network connectivity. |
Buy | $940M |
| DATE | TARGET | DEAL TYPE | VALUE |
|---|---|---|---|
| 2017-10-12 |
WorkFlex Solutions
Cincinnati, Ohio, United States WorkFlex Solutions LLC is a provider of workforce engagement and is at the forefront of providing patented intelligent automation technology to maximize scheduling flexibility, optimize intraday performance, and reduce administrative overhead. WorkFlex Solutions LLC was established in 2009 and is based in Cincinnati, Ohio. |
Buy | - |
