M&A Deal Summary

Mindshare Technologies Acquires Empathica

On September 19, 2013, Mindshare Technologies acquired business services company Empathica from JMI Equity

Acquisition Highlights
  • This is Mindshare Technologies’ 1st transaction in the Business Services sector.
  • This is Mindshare Technologies’ 1st transaction in Canada.
  • This is Mindshare Technologies’ 1st transaction in Ontario.

M&A Deal Summary

Date 2013-09-19
Target Empathica
Sector Business Services
Buyer(s) Mindshare Technologies
Sellers(s) JMI Equity
Deal Type Add-on Acquisition
Advisor(s) Cascadia Capital (Financial)

Target

Empathica

Mississauga, Ontario, Canada
Empathica, Inc. is a provider of customer experience management platform for the retail industry. The Company empowers its clients to protect their brand equity and improve profitability by enabling them to measure, manage and improve the quality of their customer experiences.

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Buyer(S) 1

Buyer

Mindshare Technologies

Salt Lake City, Utah, United States

Category Company
Sector Software
DESCRIPTION

Mindshare Technologies, Inc. is an industry leader in the rapidly growing “Voice of the Customer” space, with a particular emphasis on servicing multi-unit restaurant chains, retail establishments, and call centers. Services consist of collecting end-customer feedback, analyzing that data, and delivering actionable insights to the appropriate client personnel. Clients can access their data and reports through an online interface at anytime and are additionally supported by a dedicated account manager. The company is based in Salt Lake City, Utah.


DEAL STATS #
Overall 1 of 1
Sector: Business Services M&A 1 of 1
Type: Add-on Acquisition M&A Deals 1 of 1
State: Ontario M&A 1 of 1
Country: Canada M&A 1 of 1
Year: 2013 M&A 1 of 1

Seller(S) 1

SELLER

JMI Equity

La Jolla, California, United States

Investor Investor Investor Investor Investor


Category Private Equity Firm
Founded 1992
PE ASSETS 7.5B USD
Size Mega
Type Sector Focused
DESCRIPTION

JMI Equity is a private equity firm focused on investments in software, internet, business service, and healthcare IT. Targeted businesses typically help automate and optimize business and information technology processes. The Firm will consider investments at all stages of development, including early-stage companies, self-funded businesses requiring growth capital, and later stage businesses in need of buyout or recapitalization funding. JMI looks to commit at least $25 million per transaction. JMI Equity was formed in 1992 and maintains offices in San Diego and Baltimore.


DEAL STATS #
Overall 58 of 107
Sector: Business Services M&A 6 of 8
Type: Add-on Acquisition M&A Deals 41 of 68
State: Ontario M&A 3 of 5
Country: Canada M&A 5 of 8
Year: 2013 M&A 3 of 5
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2013-07-13 Triple Point Technology

Westport, Connecticut, United States

Triple Point Technology is a global provider of cloud and on-premise Commodity Management software that delivers advanced analytics for optimizing end-to-end commodity and energy value chains.

Sell $900M
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2013-10-10 Vocalocity

Atlanta, Georgia, United States

Vocalocity, Inc. is a SaaS-based communications provider to small and medium businesses.

Sell $130M