M&A Deal Summary

Message Broadcast Acquires West Utilities

On November 19, 2024, Message Broadcast acquired business services company West Utilities from West Technology Group

Acquisition Highlights
  • This is Message Broadcast’s 1st transaction in the Business Services sector.
  • This is Message Broadcast’s 2nd transaction in the United States.
  • This is Message Broadcast’s 1st transaction in Nebraska.

M&A Deal Summary

Date 2024-11-19
Target West Utilities
Sector Business Services
Buyer(s) Message Broadcast
Sellers(s) West Technology Group
Deal Type Divestiture

Target

West Utilities

Omaha, Nebraska, United States
West Utilities provides high-speed, high-volume and targeted messages during critical incidents, such as power outages.

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Buyer(S) 1

Buyer

Message Broadcast

Newport Beach, California, United States

Category Company
Sector Software
DESCRIPTION

Message Broadcast is a provider of customer engagement software for electric utilities and other highly regulated industry sectors. The company helps shape customers' experiences through its omnichannel communication platform. Its software solutions drive increased customer satisfaction, operational efficiency, self-service, and conversion across several communication channels and critical use cases, including power outages, payments, and energy efficiency. Message Broadcast is based in Newport Beach, California.


DEAL STATS #
Overall 2 of 2
Sector (Business Services) 1 of 1
Type (Divestiture) 1 of 1
State (Nebraska) 1 of 1
Country (United States) 2 of 2
Year (2024) 2 of 2
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2024-09-26 Agent511

Northbrook, Illinois, United States

Agent511 provides customer and constituent engagement solutions for utilities and local governments. The company’s platform allows users to track customer preferences/information, segment outreach, and verify delivery results. Its emergency response solution, TEXTBLUE, is a text-to-911 and multimedia dispatch platform for public safety agencies, campuses, and airports. Agent511 was founded in 2007 and is based in Northbrook, Illinois.

Buy -

Seller(S) 1

SELLER

West Technology Group

Omaha, Nebraska, United States

Category Company
Sector Communications
DESCRIPTION

West Technology Group connects people and organizations at the right time and in the right ways, making those critical connections relevant, and engaging. West Technology Group is based in Omaha, Nebraska.


DEAL STATS #
Overall 2 of 2
Sector (Business Services) 1 of 1
Type (Divestiture) 2 of 2
State (Nebraska) 1 of 1
Country (United States) 2 of 2
Year (2024) 2 of 2
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2024-05-02 Hypercube Networks

Lancaster, Texas, United States

Hypercube Networks is a communications network company that bridges Voice over Internet Protocol (VoIP) networks for the world's largest wireless carriers with the Public Switched Telephone Network (PSTN) through cost-efficient interconnections and technology. Hypercube Networks is based in Lancaster, Texas.

Sell -