M&A Deal Summary

MAI Fulfillment Acquires Quality Voices

On May 1, 2024, MAI Fulfillment acquired business services company Quality Voices

Acquisition Highlights
  • This is MAI Fulfillment’s 2nd transaction in the Business Services sector.
  • This is MAI Fulfillment’s 2nd transaction in the United States.
  • This is MAI Fulfillment’s 1st transaction in Arkansas.

M&A Deal Summary
Date 2024-05-01
Target Quality Voices
Sector Business Services
Buyer(s) MAI Fulfillment
Deal Type Add-on Acquisition

Target

Quality Voices

Jonesboro, Arkansas, United States
Quality Voices is a privately held call center operator that serves the southern United States. Quality Voices is based in Jonesboro, Arkansas.

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Buyer(S) 1

Buyer

MAI Fulfillment

Elgin, Illinois, United States
Category Company
Founded 1981
Sector Business Services
DESCRIPTION

MAI Fulfillment specializes in warehousing, fulfillment, and omnichannel contact services. As an experienced outsourced provider, MAI provides value-added solutions designed to help companies build and maintain relationships with their customers. Its mission is to deliver cost-effective warehouse/fulfillment and contact center solutions built around proven best practices and tailor them to meet specific client business objectives. MAI Fulfillment was formed in 1981 and is based in Elgin, Illinois.

DEAL STATS #
Overall 2 of 2
Sector (Business Services) 2 of 2
Type (Add-on Acquisition) 2 of 2
State (Arkansas) 1 of 1
Country (United States) 2 of 2
Year (2024) 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2023-03-14 Wasi

Omaha, Nebraska, United States

Wasi is a privately held call center operator that delivers state of the art inbound, outbound, and non-voice call center services for its clientele across the globe and is well positioned to handle scalable outsourced customer care, lead generation, and technical support business processes. Wasi was formed in 1998 and is based in Omaha, Nebraska.

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