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  6. LiveVox Acquires SpeechIQ

Add-on Acquisition • Information Technology

LiveVox Acquires SpeechIQ

On January 27, 2020, LiveVox acquired information technology company SpeechIQ

Acquisition Context
  • This is LiveVox’s 2nd transaction in the Information Technology sector.
  • This is LiveVox’s 2nd transaction in the United States.
  • This is LiveVox’s 1st transaction in Ohio.

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M&A Deal Summary
Date January 27, 2020
Target SpeechIQ
Sector Information Technology
Buyer(s) LiveVox
Deal Type Add-on Acquisition

Target Company

SpeechIQ

Columbus, Ohio, United States
SpeechIQ is an AI-driven speech analytics and quality assurance platform that will enable LiveVox to substantially strengthen its WFO application suite. SpeechIQ is an easy-to-use, cost-effective solution that helps drive agent productivity, operational efficiency, and improved customer engagement in contact centers.
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Buyer Overview 1

Buyer

LiveVox

San Francisco, California, United States
Category Company
Founded 1999
Sector Internet Software and Services
DESCRIPTION

LiveVox is a provider of enterprise cloud contact center solutions, managing 9+ billion interactions annually. It empowers effective channel-of-choice engagement strategies. The company's risk mitigation and security capabilities help its clients adapt to changing business environments. LiveVox is based in San Francisco, California.

Deal Context for Buyer #
Overall 2 of 2
Sector: Information Technology 2 of 2
Type: Add-on Acquisition 2 of 2
State: Ohio 1 of 1
Country: United States 2 of 2
Year: 2020 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2019-12-10 Teckst

New York, New York, United States

Teckst, Inc. is a provider of messaging solutions with integrated tools for business communication. Teckst was founded in 2014 and is based in New York.

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