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M&A Deal Summary

LivePerson Acquires Tenfold

On October 27, 2021, LivePerson acquired software company Tenfold from Versata Enterprises

Acquisition Highlights
  • This is LivePerson’s 4th transaction in the Software sector.
  • This is LivePerson’s 11th transaction in the United States.
  • This is LivePerson’s 2nd transaction in Texas.

M&A Deal Summary
Date 2021-10-27
Target Tenfold
Sector Software
Buyer(s) LivePerson
Sellers(s) Versata Enterprises
Deal Type Divestiture

Target

Tenfold

Austin, Texas, United States
Tenfold is a customer experience integration platform enabling enterprises to modernize customer experience tools without having to replace legacy systems. The chosen partner for leading CRM and voice service providers, Tenfold provides tremendous power in transforming voice networks or contact center providers without impacting day-to-day operations. Tenfold was founded in 1993 and is based in Austin, Texas.

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Buyer(S) 1

Buyer

LivePerson

New York, New York, United States
Category Company
Founded 1995
Sector Internet Software and Services
Employees928
Revenue 312M USD (2024)
DESCRIPTION

LivePerson is a cloud-based platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. LivePerson was founded in 1995 and is based in New York, New York.

DEAL STATS #
Overall 14 of 14
Sector: Software M&A 4 of 4
Type: Divestiture M&A Deals 1 of 1
State: Texas M&A 2 of 2
Country: United States M&A 11 of 11
Year: 2021 M&A 3 of 3
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2021-10-27 VoiceBase

Berkeley, California, United States

VoiceBase is a voice analytics platform for the enterprise, built on advanced speech recognition technology, which transforms voice and messaging conversations into easily interpreted data and actionable insights. VoiceBase was founded in 2010 and is based in Berkeley, California.

Buy -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2023-03-23 Kasamba

New York, New York, United States

Kasamba is a provider of online expert advice, with thousands of registered experts and hundreds of thousands of monthly site visitors. Kasamba was founded in 1999 and is based in New York City.

Sell -

Seller(S) 1

SELLER

Versata Enterprises

Austin, Texas, United States
Category Company
Founded 1989
Sector Software
DESCRIPTION

Versata Enterprises, Inc. is a provider of enterprise applications that automate and streamline critical business processes.

DEAL STATS #
Overall 4 of 4
Sector: Software M&A 3 of 3
Type: Divestiture M&A Deals 2 of 2
State: Texas M&A 3 of 3
Country: United States M&A 4 of 4
Year: 2021 M&A 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2019-07-18 TriActive

Austin, Texas, United States

TriActive is a provider of systems management on demand and innovator of MSP 2.0, uses a SaaS (Software-as-a-Service) model to dramatically improve service levels while reducing complexity and total cost of ownership (TCO). TriActive was founded in 1997 and is based in Austin, Texas.

Sell -
Mergr

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