M&A Deal Summary

LeadDesk Acquires Telemagic

On May 31, 2024, LeadDesk acquired business services company Telemagic for 13M NOK

Acquisition Highlights
  • This is LeadDesk’s 1st transaction in the Business Services sector.
  • This is LeadDesk’s largest (disclosed) transaction.
  • This is LeadDesk’s 1st transaction in Norway.

M&A Deal Summary

Date 2024-05-31
Target Telemagic
Sector Business Services
Buyer(s) LeadDesk
Deal Type Add-on Acquisition
Deal Value 13M NOK

Target

Telemagic

Arendal, Norway
Telemagic is a CCaaS (Contact Center as a Service) provider. Telemagic was founded in 2003 and is based in Arendal, Norway.

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Buyer(S) 1

Buyer

LeadDesk

Helsinki, Finland

Category Company
Founded 2009
Sector Internet Software and Services
Employees184
Revenue 29M EUR (2023)
DESCRIPTION

LeadDesk is an internationalizing software company, operating in the cloud-based software market in Europe. The company offers the LeadDesk cloud service for high volume sales and customer service and has grown to a leading cloud service vendor in sales and customer service in the Nordics. LeadDesk was founded in 2009 and is based in Helsinki, Finland.


DEAL STATS #
Overall 2 of 2
Sector: Business Services 1 of 1
Type: Add-on Acquisition 2 of 2
Country: Norway 1 of 1
Year: 2024 1 of 1
Size (of disclosed) 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2021-07-14 GetJenny

Helsinki, Finland

GetJenny is a SaaS company specialized in automating customer service. GetJenny's no-code chatbot solution enables an exceptional customer experience. GetJenny is the product of over five years of technological development and is based on profound insights about the importance of customer experience in automated customer service. GetJenny is based in Helsinki, Finland.

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