M&A Deal Summary

IntouchCX Acquires Beliveo

On February 13, 2024, IntouchCX acquired business services company Beliveo

Acquisition Highlights
  • This is IntouchCX’s 2nd transaction in the Business Services sector.
  • This is IntouchCX’s 1st transaction in Mexico.

M&A Deal Summary
Date 2024-02-13
Target Beliveo
Sector Business Services
Buyer(s) IntouchCX
Deal Type Add-on Acquisition

Target

Beliveo

San Pedro Tlaquepaque, Mexico
Beliveo is a call center services provider powered by highly committed people who are focused on providing exceptional operational performance for clients. Beliveo is based in San Pedro Tlaquepaque, Mexico.

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Buyer(S) 1

Buyer

IntouchCX

Winnipeg, Manitoba, Canada
Category Company
Sector Business Services
DESCRIPTION

IntouchCX is a multi-channel contact center outsourcing company with over 4,000 seats across nine customized facilities in North America and Guatemala. The Company offers a comprehensive suite of inbound contact solutions and is widely considered a leader in e-mail, chat, and social media services. IntouchCX is based in Winnipeg, Manitoba.

DEAL STATS #
Overall 2 of 2
Sector (Business Services) 2 of 2
Type (Add-on Acquisition) 2 of 2
Country (Mexico) 1 of 1
Year (2024) 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2021-10-07 Goodbay Technologies

Chicago, Illinois, United States

Goodbay Technologies is a provider of digital business process outsourcing services. Goodbay Technologies was founded in 2002 and is based in Chicago, Illinois.

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