M&A Deal Summary

InContact Acquires Uptivity

On May 6, 2014, InContact acquired software company Uptivity for 46M USD

Acquisition Highlights
  • This is InContact’s 2nd transaction in the Software sector.
  • This is InContact’s largest (disclosed) transaction.
  • This is InContact’s 3rd transaction in the United States.
  • This is InContact’s 1st transaction in Ohio.

M&A Deal Summary
Date 2014-05-06
Target Uptivity
Sector Software
Buyer(s) InContact
Deal Type Add-on Acquisition
Deal Value 46M USD
Advisor(s) Signal Hill Capital Group LLC (Financial)

Target

Uptivity

Columbus, Ohio, United States
Uptivity provides a complete mid-market WFO suite comprised of speech and desktop analytics, agent coaching, call and desktop recording, as well as quality, performance, workforce management and satisfaction surveys.

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Buyer(S) 1

Buyer

InContact

Salt Lake City, Utah, United States
Category Company
Founded 1994
Sector Internet Software and Services
Employees1,015
Revenue 222M USD (2015)
DESCRIPTION

InContact, Inc. is a provider of end-to-end cloud-based contact center services and network connectivity.

DEAL STATS #
Overall 3 of 3
Sector (Software) 2 of 2
Type (Add-on Acquisition) 3 of 3
State (Ohio) 1 of 1
Country (United States) 3 of 3
Year (2014) 1 of 1
Size (of disclosed) 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2007-02-15 ScheduleQ

Centerville, Utah, United States

ScheduleQ LLC is a provider of workforce management software services.

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